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Showing 302 to 311 of 673 search results for about our complaints data section for information.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. What we publish

    Last modified: 19/03/2024
    We publish a wide range of publications: consultations, policy papers, decision-making documents, research and other useful information. Find out more about the types of documents available.

  3. FCA clarifies fairer treatment of regular premium PPI complaints

    Press Releases Published: 04/07/2018 Last modified: 04/07/2018
    The Financial Conduct Authority (FCA) has today issued a consultation paper on new guidance about the handling of certain regular premium payment protection insurance (PPI) complaints. The proposed guidance clarifies FCA expectations.

  4. Regulating Financial Promotions and Adverts

    Tasks for firms Published: 04/05/2015 Last modified: 28/05/2024
    Promoting services for deposits, investments, mortgages, insurance or consumer credit must comply with financial promotion rules. Learn how to keep your firm's advertising fair and clear.

  5. Contract for differences

    Tasks for firms Published: 09/01/2017 Last modified: 21/04/2023
    Find out about the FCA's expectations of providers and brokers offering retail consumers contract for differences (CFD) products, which include spread betting and rolling spot foreign exchange (FX).

  6. We support Financial Action Taskforce work on de-risking drivers

    Statements Published: 01/07/2015 Last modified: 01/07/2015
    We expect banks will be particularly interested in the section of the FATF statement about due diligence for correspondent banking relationships:. ... Additionally, banks are required to gather sufficient information about the respondent bank to

  7. Changes to application forms accessed via Connect

    Published: 23/07/2023 Last modified: 28/02/2024
    Find out about the forms we’re improving to make it easier for firms to submit applications and notifications via Connect.

  8. FCA urges Claims Management Companies and High Cost Lenders to work better together

    News stories Published: 31/03/2021 Last modified: 31/03/2021
    We remind HCLs and CMCs that we expect them to work together to resolve disputes and disagreements in the interest of their customers.

  9. Mortgages and coronavirus: updated draft guidance for firms

    Policy and guidance Guidance consultations Published: 22/05/2020 Last modified: 17/08/2021
    FCA proposes updated draft guidance for firms on mortgages, debt advice and coronavirus

  10. Financial promotions data 2023

    Data Published: 14/02/2024 Last modified: 13/03/2024
    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for 1 January 2023 to 31 December 2023.

  11. Research Note: Cryptoasset consumer research 2021

    Data and research Research notes Published: 17/06/2021 Last modified: 17/06/2021
    Our fourth consumer research publication on cryptoassets ownership looks at benefits, harms, attitudes and usage.
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