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Showing 412 to 421 of 673 search results for about our complaints data section for information.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Annual fees: Online Invoices with FCA Chrysalis

    Tasks for firms Published: 07/05/2015 Last modified: 28/07/2023
    Firms use the FCA online invoicing portal to access their invoices, pay their fees and more. The portal is the most efficient and environmentally friendly way for them to communicate with firms. Find out how to register and login below.

  3. German Property Group (GPG) companies enter preliminary bankruptcy proceedings

    Statements Published: 08/10/2020 Last modified: 04/02/2021
    Joint statement from the FCA, the FSC) and the Financial Ombudsman Service on an unregulated, overseas property investment scheme.

  4. Consumer warning – Larksway Investments Limited (in Liquidation)

    News stories Published: 27/11/2018 Last modified: 18/05/2021
    Larksway Investments Limited (Larksway) was referred to the FCA's Enforcement and Market Oversight Division on 5 April 2016.

  5. FCA to investigate use of personal guarantees in certain small business lending

    Press Releases Published: 05/03/2024 Last modified: 05/03/2024
    The Financial Conduct Authority (FCA) has today committed to investigate the use of personal guarantees by lenders to support loans to certain small businesses. The steps come in response to a super complaint from the Federation of Small Businesses

  6. IRHP: the review process

    Consumers Published: 26/04/2016 Last modified: 14/12/2021
    IRHP: the review process.

  7. A Better View

    Speeches Published: 20/09/2017 Last modified: 20/09/2017
    Speech by Mark Steward, Director of Enforcement and Market Oversight at the FCA, delivered at the AFME European Compliance and Legal Conference 2017

  8. FCA fines Policy Administration Services Ltd £2.8 million for poor complaints handling of mobile phone insurance policies sold by Phones 4u Ltd

    Press Releases Published: 03/07/2013 Last modified: 17/09/2013
    The Financial Conduct Authority (FCA) has fined Policy Administration Services Limited (PAS) £2,834,700 for poor complaints handling between June 2009 and September 2011, including failing to identify the root causes of recurring issues and put

  9. CP18/18: Guidance on regular premium PPI complaints and recurring non-disclosure of commission

    Consultation papers Published: 04/07/2018 Last modified: 15/04/2019
    This paper consults on new guidance that clarifies our expectations about the handling of certain regular premium payment protection insurance (PPI) complaints. 

  10. Annual controllers reporting

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    Firms should report to us once a year, within 4 months of your accounting reference date. Find out more about how to do this.

  11. Legal & General / Legal & General Dynamic Bond / Legal & General UK Bond / Legal & General Guaranteed Return Bond (clone)

    Warnings Published: 13/08/2020 Last modified: 15/06/2020
    Legal & General / Legal & General Dynamic Bond / Legal & General UK Bond / Legal & General Guaranteed Return Bond (clone) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out
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