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Showing 432 to 441 of 673 search results for about our complaints data section for information.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Financial Conduct Authority says time to end premium calls for consumers

    Press Releases Published: 14/04/2014 Last modified: 15/04/2014
    Current FCA rules require every authorised firm to have a free channel for making a complaint. ... Find out more information about the FCA.

  3. FCA confirms new rules to improve oversight of Appointed Representatives

    Press Releases Published: 03/08/2022 Last modified: 03/08/2022
    Our new rules to make authorised financial firms more responsible for their appointed representatives (ARs). 

  4. FCA response to Provident’s scheme being approved by the High Court

    Statements Published: 04/08/2021 Last modified: 04/08/2021
    We continue to have significant concerns about Schemes of Arrangement being proposed and used by firms to avoid paying customers redress. The firm remains under investigation for its conduct.

  5. Small payment institution (small PI)

    Last modified: 14/09/2018
    The key changes for small PIs include those relating to Conduct of business(Chapter 8 in our Approach Document), Complaints handling (Chapter 11 in our Approach Document) and Reporting and notifications ... You can find further information on our

  6. Joint statement by UK and US authorities on continuity of derivatives trading and clearing post-Brexit

    Press Releases Published: 25/02/2019 Last modified: 25/02/2019
    Market participants can be assured of the continuity of derivatives trading and clearing activities between the UK and US, after the UK’s withdrawal from the EU, following this joint statement by the Bank of England including the Prudential

  7. Information on End of Year performance ratings - July 2024

    FOI Release Date of Release: 12/07/2024
    FCA provides information on End of Year performance ratings.

  8. Guess who’s back? Animatronic Arnie returns to raise awareness of PPI deadline

    Press Releases Published: 04/04/2018 Last modified: 04/04/2018
    The animatronic head of Arnold Schwarzenegger is back today to remind people to check whether they had payment protection insurance (PPI) and make a decision about whether to make a complaint before the deadline on 29 August 2019.

  9. FCA appoints new Chair at the Financial Ombudsman Service

    Press Releases Published: 05/06/2019 Last modified: 05/06/2019
    Baroness Zahida Manzoor CBE has been appointed Chair of the Financial Ombudsman Service. The appointment was made by the FCA Board with the approval of HM Treasury.

  10. Financial promotions quarterly data 2023 Q3

    Data Published: 03/11/2023 Last modified: 14/02/2024
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 July 2023 and 30 September 2023.

  11. Time is running out: the pressure is on to prioritise PPI

    PPI Press Releases Published: 22/08/2019 Last modified: 22/08/2019
    With one in five Brits reporting they’ve left making a decision to the last minute and with a week to go to the PPI complaints deadline, the time for decision-making is now.
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