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Showing 52 to 61 of 673 search results for about our complaints data section for information.
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Forms
List of all forms on fca.org.uk For Handbook forms, please use the Handbook forms page. -
2017 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2017. -
How to report Appointed Representatives data – information for principal firms
Read about the data principal firms must report to the FCA about their appointed representatives (ARs). -
Financial promotions quarterly data 2021 Q2
The FCA publishes data on the number of financial promotions that have been amended or withdrawn due to non-compliance with the FCA's rules. This data is for 2021 Q2. -
Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
Consumer investments data review April 2020 - March 2021
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021. -
CCR007 consumer credit data: how to complete the return
Most consumer credit firms with limited permission are required to complete the CCR007 return. We provide guidance and information for firms on each question in the form. -
Service standards 2019/20
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20. -
Consumer investments data review 2020
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020. -
The retail intermediary market 2019
This page provides the FCA's analysis of the intermediary sector in 2019 based on data drawn from the Retail Mediation Activities Return (RMAR). -
Personal data and surveys, consultations and market research
How and why the FCA uses personal data to carry out surveys, consultations and market research as part of its work as a regulator.