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Showing 532 to 541 of 673 search results for about our complaints data section for information.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Good conduct and market integrity

    Speeches Published: 02/06/2014 Last modified: 11/06/2014
    Speech by Martin Wheatley, CEO, the FCA, at the General Insurance conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  3. Authorised electronic money institution (authorised EMI)

    Last modified: 22/09/2017
    The key changes for authorised EMIs include those relating to Conduct of business(Chapter 8 in our Approach Document), Complaints handling (Chapter 11 in our Approach Document) and Reporting and notifications ... You can find further information on our

  4. Mutual societies registration function: 2019-20

    About us Corporate documents Published: 29/05/2020 Last modified: 29/05/2020
    The Mutual Societies Order 2013 (exercising powers in the Financial Services Act 2012) requires us to have ongoing arrangements to determine whether mutual societies are complying with the relevant legislation.

  5. Consumer warning about the risks of investing in cryptocurrency CFDs

    News stories Published: 14/11/2017 Last modified: 03/07/2019
    Contracts for differences (CFDs), including financial spread bets, with cryptocurrencies as the underlying investment are increasingly being marketed to consumers. These products are extremely high-risk, speculative products. This warning is to

  6. Cheque Centre stops selling single repayment payday loans and agrees to change business model to meet FCA’s tougher consumer protection requirements

    Press Releases Published: 13/05/2014 Last modified: 13/05/2014
    We made our tougher expectations clear to Cheque Centre and they have wasted no time in making changes. ... Find out more information about the FCA.

  7. The regulation of advice – recommendations post FAMR

    Speeches Published: 20/04/2016 Last modified: 20/04/2016
    Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Westminster and City industry forum on FAMR, on 13 April 2016. This is the text of the speech as drafted, which may differ from the delivered version.

  8. Stepstone Credits (clone of FCA authorised firm)

    Warnings Published: 06/07/2020 Last modified: 21/11/2020
    Stepstone Credits (clone of FCA authorised firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm and how to

  9. Electronic money and payment service providers: conduct of business requirements

    Tasks for firms Published: 29/07/2015 Last modified: 30/08/2023
    Read more about how conduct of business requirements affect payment service providers (PSPs) and electronic money issuers.

  10. CPP redress scheme opens - customers have until end of August 2014 to claim

    Press Releases Published: 03/02/2014 Last modified: 03/02/2014
    Card Protection cost about £30 a year, while Identity Protection cost about £80 a year. ... Find out more information about the FCA.

  11. FCA publishes final report in relation to RBS GRG

    Press Releases Published: 13/06/2019 Last modified: 13/06/2019
    The Financial Conduct Authority (FCA) has today published the final report on its investigation in to Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).
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