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Showing 72 to 81 of 673 search results for about our complaints data section for information.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. FCA outcomes and metrics

    Data Published: 02/04/2022 Last modified: 01/07/2024
    The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

  3. FCA operating service metrics 2022/23

    Data Published: 20/07/2023 Last modified: 26/02/2024
    This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.

  4. Mutual societies registration function: 2023-24

    Mutual societies Corporate documents Published: 25/05/2023 Last modified: 22/05/2024
    An update on the FCA's work and a breakdown of societies on the register.  

  5. Mutual societies registration function: 2021-22

    Corporate documents Published: 24/05/2022 Last modified: 24/05/2022
    An update on our work and a breakdown of societies on the register. 

  6. Investors in CF Arch cru funds must ask adviser for review

    News stories Published: 17/12/2012 Last modified: 23/04/2013
    Investors in the CF Arch cru Investment and Diversified funds will be asked if they want their investment reviewed to see if they are entitled to compensation. Find out more about the consumer redress scheme.

  7. Update on independent review of Royal Bank of Scotland’s treatment of business customers in financial difficulty

    Statements Published: 17/01/2014 Last modified: 08/11/2016
    Q9: What should I do if I have concerns about my treatment by RBS Global Restructuring Group?. ... If customers have concerns about their treatment by RBS they should raise a complaint through the normal complaint process – which in the first instance

  8. Keeping your firm's details up to date

    Tasks for firms Published: 03/05/2015 Last modified: 01/05/2024
    Learn how to keep your firm’s details up to date, and about the Firm Details Attestation and Directory Persons' Attestation.

  9. Personal data and FCA news, events and groups

    Last modified: 09/05/2024
    Find out how and why the FCA uses personal data to communicate FCA news and events, including its newsletters.

  10. Statement on non-damage BI settlements and deductions in relation to government support

    Statements Published: 03/08/2020 Last modified: 24/03/2021
    Following the conclusion of the test case trial on 30 July, the FCA is currently awaiting the High Court judgment on the test case to resolve uncertainty about insurers’ liability for certain business interruption insurance policies. 

  11. FCA publishes Final Summary of RBS’s treatment of SME customers referred to its Global Restructuring Group

    Press Releases Published: 28/11/2017 Last modified: 28/11/2017
    The Financial Conduct Authority (FCA) today publishes the Final Summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).
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