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Showing 1 to 11 of 663 search results for about our complaints data section for information about.

1. Forms

   List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

2. Firm specific complaints data

   Data Published: 19/10/2023 Last modified: 25/04/2024
   The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.

3. Insurance company complaints from Q2 2017 to date - January 2022

   FOI Release Date of Release: 07/01/2022
   The FCA provides data relating to complaints about general insurance products and companies.

4. Adviser reporting requirements

   Tasks for regulated firms Published: 12/05/2015 Last modified: 09/02/2023
   The FCA needs information to show that you are complying with the Retail Distribution Review (RDR) rules. Learn how to stay compliant.

5. Aggregate complaints data: 2023 H2

   Data Published: 25/04/2024 Last modified: 29/04/2024
   This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2023, between between 1 July to 31 December 2023. This includes the latest trends and analysis by product group.

6. Aggregate complaints data: 2023 H1

   Data Published: 19/10/2023 Last modified: 25/04/2024
   This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.

7. Information on the survey on the British Steel Pension Scheme (BSPS) - February 2022

   FOI Release Date of Release: 25/02/2022
   The FCA provides answers to multiple questions regarding responses to the survey on the British Steel Pension Scheme (BSPS).

8. Information on Covid whistleblowing reports for 2020/21 - August 2021

   FOI Release Date of Release: 09/08/2021
   The FCA provides information on the covid-specific whistleblower allegations referred to in the FCA's annual report for 2020/21.

9. Complaints data

   Data Published: 25/04/2024 Last modified: 25/04/2024
   The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

10. Binary options scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how binary options work, how to avoid scams and what to do if you’re scammed.

11. Information on enforcement on transparency of consumer facing documents - June 2022

    FOI Release Date of Release: 13/06/2022
    The FCA provides information on its enforcement of section 68 of the Consumer Rights Act 2015 in relation to the 'transparency' of consumer-facing documents.