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Showing 192 to 201 of 663 search results for about our complaints data section for information about.

  1. Information on how Consumer Credit Act 1974 s.75 applies to travel services payments – September 2021

    FOI Release Date of Release: 21/09/2021
    FCA provides information on how Consumer Credit Act 1974 s.75 applies to travel services payments made via travel agents.
  2. FG17/8: Streamlined advice and consolidated guidance

    Finalised guidance Published: 28/09/2017 Last modified: 11/05/2018
    This is our finalised guidance on streamlined advice and the fact find process. The summary of feedback outlines the response to our consultation.  We have updated it to include guidance from our Advice Unit in response to queries received from
  3. Complaints data: January to June 2016

    News stories Published: 06/10/2016 Last modified: 10/10/2016
    We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products.
  4. Sample business plan

    Firm authorisation Published: 25/10/2023 Last modified: 25/10/2023
    If you're applying to be authorised by the FCA, learn what to include in your regulatory business plan (RBP).
  5. Information on current financial difficulties- November 2022

    Cost of living Firm and market data Published: 18/11/2022 Last modified: 09/01/2024
    FCA provides information on current financial difficulties.
  6. Complaints data: July to December 2015

    News stories Published: 30/03/2016 Last modified: 16/10/2020
    View the data and the most complained about firms and financial products for July to December 2015.
  7. Data Bulletin June 2018: The retail intermediary sector

    Data Published: 07/06/2018 Last modified: 06/09/2018
    This bulletin focuses on new analysis of the retail intermediary sector based on the data firms have submitted to us via the Retail Mediation Activities Return (RMAR).
  8. RegTech

    Tasks for firms Focus areas Published: 11/09/2017 Last modified: 12/04/2024
    RegTech applies to new technologies developed to help overcome regulatory challenges in financial services.
  9. Aggregate complaints data: 2021 H1

    Data Published: 28/10/2021 Last modified: 28/04/2022
    This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2021, between 1 January and 30 June 2021. This includes the latest trends and analysis by product group.
  10. Transparency

    About us How we operate Published: 05/04/2016 Last modified: 13/02/2023
    The FCA sets out to be open and accountable, so we can be scrutinised by consumers, firms and Parliament.