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Showing 252 to 261 of 663 search results for about our complaints data section for information about.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. CP18/23: Claims management companies: recovering the costs of regulation and the Financial Ombudsman Service

    Consultation papers Published: 20/08/2018 Last modified: 31/08/2018
    This paper sets out our proposals for recovering the costs of regulating claims management companies (CMCs) when applications open for temporary permissions on 1 January 2019.

  3. Resources for your society

    Mutual societies Published: 24/02/2023 Last modified: 02/04/2024
    Forms and useful information for those managing a mutual society.

  4. The retail intermediary market 2020

    Data Published: 29/07/2021 Last modified: 21/07/2022
    This page provides the FCA's analysis of the intermediary sector in 2020 based on data drawn from the Retail Mediation Activities Return (RMAR).

  5. The Financial Conduct Authority finalises rules on complaints and call charges

    Press Releases Published: 23/07/2015 Last modified: 07/02/2022
    Consumers and firms should benefit from better complaint handling, as a result of new rules published today by the Financial Conduct Authority (FCA).

  6. FCA responds to complaints into its regulation of Premier FX

    Statements Published: 19/08/2022 Last modified: 19/08/2022
    Response to complaints from people who complained to the FCA after losing money when Premier FX (PFX), a payment services firm, authorised for money remittance, collapsed in 2018.

  7. The compliance function in wholesale banks

    Multi-firm reviews Published: 23/11/2017 Last modified: 28/11/2017
    We recently reviewed the compliance function in wholesale banks. This note summarises what we were told and some of our own observations. We also include more detailed information from our questionnaire.

  8. Financial promotions quarterly data 2021 Q4

    Data Published: 03/02/2022 Last modified: 27/04/2022
    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for 2021 Q4.

  9. Accessibility statement

    Last modified: 30/06/2023
    Read the accessibility statement for fca.org.uk

  10. FCA publishes response to British Steel Pension Scheme complaints

    Pensions Complaints News stories Published: 22/04/2024 Last modified: 22/04/2024
    The FCA has been investigating a number of complaints about our actions in relation to the British Steel Pension Scheme (BSPS).

  11. Enforcement

    About us How we regulate Published: 22/04/2016 Last modified: 22/10/2021
    Find out more about FCA enforcement powers, including how we protect consumers and act against firms and individuals that don’t meet our standards.