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Showing 292 to 301 of 663 search results for about our complaints data section for information about.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Status disclosure: consumer credit

    Tasks for regulated firms Published: 11/05/2015 Last modified: 07/02/2022
    Find out what information consumer credit firms need to tell customers about their regulatory status.

  3. Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise

    Press Releases Published: 30/03/2016 Last modified: 07/02/2022
    Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority.

  4. AIFMD updates

    Focus areas Published: 08/06/2016 Last modified: 05/07/2023
    There are several updates the FCA has published on Alternative Investment Fund Managers Regulations. Find out about the FCA's updated guides and forms.

  5. Research Note: Cryptoasset consumer research 2021

    Data and research Research notes Published: 17/06/2021 Last modified: 17/06/2021
    Our fourth consumer research publication on cryptoassets ownership looks at benefits, harms, attitudes and usage.

  6. FCA urges Claims Management Companies and High Cost Lenders to work better together

    News stories Published: 31/03/2021 Last modified: 31/03/2021
    We remind HCLs and CMCs that we expect them to work together to resolve disputes and disagreements in the interest of their customers.

  7. FCA drives changes to Buy Now, Pay Later (BNPL) firms’ contract terms

    Statements Published: 14/02/2022 Last modified: 14/02/2022
    This statement summarises the changes made by four BNPL firms to their contract terms and contains guidance for firms in this sector more generally.

  8. RMA-J Data required for collection of fees: help text (for reporting period ending 1 April)

    Registers and systems Published: 28/03/2019 Last modified: 28/03/2019
    Read our help text for Gabriel submission RMAR section J (RMA-J) data required for collection of fees. Firms with a reporting period ending on or after 1 April 2019.

  9. PS15/4: Retirement reforms and the guidance guarantee

    Policy statements Published: 27/02/2015 Last modified: 17/08/2021
    In this Policy Statement we publish the final rules in respect of retirement risk warnings. The rules have been made without consultation, in reliance on section 138L of the Financial Services and Markets Act 2000.

  10. Business interruption insurance test case: draft guidance for firms

    Policy and guidance Guidance consultations Published: 01/06/2020 Last modified: 01/06/2020
    FCA publishes draft guidance for firms on the business interruption insurance test case

  11. Changes to application forms accessed via Connect

    Published: 23/07/2023 Last modified: 28/02/2024
    Find out about the forms we’re improving to make it easier for firms to submit applications and notifications via Connect.