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Showing 472 to 481 of 663 search results for about our complaints data section for information about.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Financial crime resources

    Published: 08/02/2024 Last modified: 03/07/2024
    Find publications about our Financial Crime Public Commitment, including news, speeches, podcasts, events and external publications.

  3. MS18/1: General insurance pricing practices market study

    Market studies Published: 31/10/2018 Last modified: 28/05/2021
    We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

  4. Statement on funeral plan provider applications

    Statements Published: 15/02/2022 Last modified: 15/02/2022
    From 29 July 2022, the Financial Conduct Authority (FCA) will regulate funeral plan providers, following a change in the law.

  5. MiFID II costs and charges disclosures review findings

    Multi-firm reviews Published: 28/02/2019 Last modified: 28/02/2019
    As part of our supervision work, we looked at the costs and charges disclosures of a sample of 50 firms authorised as MiFID investment firms in the retail investments sector. We wanted to understand if firms were complying with the new rules and

  6. Continuous payment authorities: it is your right to cancel

    News stories Published: 27/06/2013 Last modified: 18/05/2021
    Find out your rights when cancelling a continuous payment authority and what to do if your bank does not allow you to do this.

  7. Wealth Managers and Financial Advisers and change of control requests 2017-2021 - March 2022

    FOI Release Date of Release: 08/03/2022
    The FCA provides data on Wealth Managers and Financial Advisers.

  8. Training and competence

    Tasks for regulated firms Published: 12/05/2015 Last modified: 10/02/2023
    Our training and competence regime makes sure the financial services workforce is appropriately qualified and well regulated.

  9. Business Plan 2024/25

    Business plans Published: 19/03/2024 Last modified: 09/04/2024
    Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

  10. Market Watch 72

    Newsletters Published: 11/01/2023 Last modified: 11/01/2023
    In this Market Watch, we outline our recent findings on the quality of service provided by Approved Publication Arrangements (APAs) and Approved Reporting Mechanisms (ARMs), collectively known as Data Reporting Services Providers (DRSPs), to clients

  11. Retail banking: product governance review

    Multi-firm reviews Published: 05/03/2018 Last modified: 05/03/2018
    The latest stage of our supervision work looked at product governance in small and medium-sized retail banks. It examined how well banks consider customers’ needs when they design and sell products and provide after-sales services. We found common