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Forms
List of all forms on fca.org.uk For Handbook forms, please use the Handbook forms page. -
Service standards 2018/19
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19. -
FCA operating service metrics 2022/23
This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence. -
Investors in CF Arch cru funds must ask adviser for review
Investors in the CF Arch cru Investment and Diversified funds will be asked if they want their investment reviewed to see if they are entitled to compensation. Find out more about the consumer redress scheme. -
Update on independent review of Royal Bank of Scotland’s treatment of business customers in financial difficulty
Q9: What should I do if I have concerns about my treatment by RBS Global Restructuring Group?. ... If customers have concerns about their treatment by RBS they should raise a complaint through the normal complaint process – which in the first instance -
FCA outcomes and metrics
The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them. -
2015 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015. -
Guinness Mahon Trust Corporation Limited in administration and SIPP business immediately sold to Hartley Pensions
On 17 February 2020, and following complaints in relation to historic high-risk non-standard investments, the directors of Guinness Mahon Trust Corporation Limited (GMTC), a firm authorised and regulated by the FCA, appointed Adam Stephens and Nick -
Statement on non-damage BI settlements and deductions in relation to government support
Following the conclusion of the test case trial on 30 July, the FCA is currently awaiting the High Court judgment on the test case to resolve uncertainty about insurers’ liability for certain business interruption insurance policies. -
Personal data and FCA news, events and groups
Find out how and why the FCA uses personal data to communicate FCA news and events, including its newsletters. -
FCA publishes Final Summary of RBS’s treatment of SME customers referred to its Global Restructuring Group
The Financial Conduct Authority (FCA) today publishes the Final Summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).