Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 42 to 51 of 214 search results for according to our Financial Lives Survey.

  1. Financial Lives survey

    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

  2. FCA launches review of the Credit Information Market

    Press Releases Published: 27/06/2019 Last modified: 27/06/2019
    The Financial Conduct Authority (FCA) has today launched a market study to examine how the credit information market operates and the impact it has on consumers.

  3. Financial Lives survey highlights importance of the FCA’s Consumer Duty

    Press Releases Published: 26/07/2023 Last modified: 26/07/2023
    The FCA has found 7.4 million people unsuccessfully attempted to contact one or more of their financial services providers in the 12 months before May 2022, with the most vulnerable in society most likely to struggle with this. The figure comes from

  4. Data

    Last modified: 18/04/2024
    All data published by the Financial Conduct Authority.

  5. Financial Lives January 2023: Consumer experience of the rising cost of living – the burden of bills and ways to get support

    Financial Lives Published: 17/05/2023 Last modified: 26/07/2023
    The FCA are providing selected statistics in this research note from its Financial Lives cost of living (Jan 2023) recontact survey, to give an insight into the financial situation UK adults experienced over the 6 months to January 2023.

  6. About our data

    Last modified: 14/03/2024
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.

  7. Financial Lives 2022 survey: insights on vulnerability and financial resilience relevant to the rising cost of living

    Data Published: 20/10/2022 Last modified: 26/07/2023
    The FCA presents early data, from its latest Financial Lives survey, on vulnerability and financial resilience, and insights into the financial positions of UK consumers in May 2022. This data contributes to the evidence base on the rising cost of

  8. GC19/3: Guidance for firms on the fair treatment of vulnerable customers [pdf]

    Guidance consultations Published: 23/07/2019 Last modified: 23/07/2019
    Protecting vulnerable consumers is a key priority for the FCA. There are many different drivers of vulnerability, and our Financial Lives Survey showed that 50% of UK adults display one or more characteristics of being potentially vulnerable.

  9. Treating vulnerable consumers fairly

    Tasks for firms Focus areas Published: 27/07/2020 Last modified: 21/03/2024
    Find out about our work on the fair treatment of vulnerable customers, including why vulnerability matters, how it affects your firm, and our guidance on supporting customers in vulnerable circumstances.

  10. Millions of Britons struggling with bills, warns regulator

    Press Releases Published: 21/10/2022 Last modified: 21/10/2022
    The FCA has published a snapshot of the latest edition of its landmark Financial Lives survey and reports on key findings.

  11. National and regional engagement programme – Executive Committee and Chair

    Events Last modified: 23/02/2023
    Find out about the FCA's engagement programme meeting a variety of stakeholders across the UK.