Search results

Showing 101 to 110 of 795 search results for aggregate complaints data.

101. Financial Conduct Authority publishes first set of data under new complaints rules

     Press Releases Published: 26/04/2017 Last modified: 26/04/2017
     The Financial Conduct Authority (FCA) has published data on the number of complaints reported by firms under new rules which came into force on 30 June 2016.

102. Personal data and Financial Lives survey

     Last modified: 01/02/2024
     This privacy notice explains what personal data the FCA collects during the Financial Lives survey and how and why it uses the information as part of its regulatory work.

103. 2015 Disclosure Log

     Last modified: 30/01/2020
     The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015. 

104. FAMR Baseline tracking

     External research Published: 24/09/2018 Last modified: 24/09/2018
     The Financial Advice Market Review (FAMR) Baseline Report sets out a range of indicators developed to give us a snapshot of the market for financial advice. In line with our commitment to monitor changes in the market, we publish follow-up consumer

105. Overall complaints fall by 2.1% but banking and credit card complaints increase

     Press Releases Published: 30/09/2015 Last modified: 07/02/2022
     The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015.

106. 2014 Disclosure Log

     Last modified: 30/01/2020
     The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2014. 

107. Laying myths to rest

     Speeches Published: 17/10/2013 Last modified: 17/10/2013
     Speech by Martin Wheatley, Chief Executive of the FCA, at the British Bankers’ Association Annual International Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

108. FCA data show 4.29m complaints for first half of 2019

     Press Releases Published: 17/10/2019 Last modified: 17/10/2019
     The Financial Conduct Authority has published the complaints figures for regulated firms for the first half of 2019. The data showed an increase in complaints from 3.91m in the second half (H2) of 2018 to 4.29m for the first half (H1) of 2019.

109. New FCA data show 3.76 million complaints about financial services firms

     Press Releases Published: 19/04/2018 Last modified: 31/05/2018
     Complaints about payment protection insurance (PPI) drove a 13% increase in the number of complaints made to financial services firms in the second half of 2017, according to figures published today by the FCA.

110. FCA outcomes and metrics

     Data Published: 02/04/2022 Last modified: 01/07/2024
     The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.