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Showing 11 to 20 of 795 search results for aggregate complaints data.

11. Aggregate complaints data: 2019 H2

    Data Published: 16/04/2020 Last modified: 16/04/2020
    This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2019, between 1 July and 31 December 2019. This includes the latest trends and analysis by product group. 

12. Aggregate complaints data: 2019 H1

    Data Published: 17/10/2019 Last modified: 17/10/2019
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2019, between 1 January and 30 July 2019. This includes the latest trends and analysis by product group. 

13. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 23/05/2022
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.

14. Aggregate complaints data: 2018 H2

    Data Published: 18/04/2019 Last modified: 18/04/2019
    This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group.

15. Change to aggregate complaints data: first half (H1) of 2013

    Focus areas Published: 06/05/2016 Last modified: 13/06/2016
    The follow change was made to the aggregate complaints data from 2013 H1.

16. Aggregate complaints data to 2021 H2 [xlsx]

    Data Published: 28/04/2022
    Aggregate sector wide firm complaints data for 2021 H2. Including opened, closed, upheld, speed of closure and redress.

17. Aggregate complaints data to 2020 H2 [xlsx]

    Data Published: 29/04/2021
    Aggregate sector wide firm complaints data for 2020 H2. Including opened, closed, upheld, speed of closure and redress.

18. Aggregate complaints data to 2020 H1 [xlsx]

    Data Published: 15/12/2020
    Aggregate sector wide firm complaints data for 2020 H1. Including opened, closed, upheld, speed of closure and redress.

19. Aggregate complaints data to 2019 H2 [xlsx]

    Data Published: 16/04/2020
    Aggregate sector wide firm complaints data for 2019 H2. Including opened, closed, upheld, speed of closure and redress.

20. Aggregate complaints data to 2019 H1 [xlsx]

    Data Published: 17/10/2019
    Aggregate sector wide firm complaints data for 2019 H1. Including opened, closed, upheld, speed of closure and redress.