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Showing 131 to 140 of 795 search results for aggregate complaints data.
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General insurance product value and coronavirus (Covid-19) Guidance – update
We set out the findings from our multi-firm review assessing how firms have responded to our general insurance (GI) distribution chain Guidance (further to the product governance rules implemented by the IDD) and coronavirus (Covid-19) value Guidance -
Methodology note on calculating capital pressures
In November 2012 the interim Financial Policy Committee recommended that the FSA takes action to ensure that the capital of UK banks and building societies reflects a proper valuation of their assets, a realistic assessment of future conduct costs -
Occasional Paper No. 29: Aggregate market quality implications of dark trading
In this paper, we examine the impact of dark trading on aggregate market quality in the UK. -
PPI refund scams
Find out why you should be wary if you’re called out of the blue and told you’re owed a refund for mis-selling of PPI. -
Firm handling of complaints during coronavirus
Find out about how firms should handle complaints during coronavirus. -
PPI complaints handling update
We are aware that the volume of PPI checking enquiries and complaints sent to firms increased significantly during August 2019 in the run-up to the complaints deadline on 29 August. As a result, firms will not be able to meet their normal complaint -
Antony Townsend to be new Complaints Commissioner
The Bank of England and the Financial Conduct Authority (FCA) have today announced the appointment of Antony Townsend as Complaints Commissioner. ... We are pleased that Antony has been appointed as Complaints Commissioner and value the impartial -
Data
All data published by the Financial Conduct Authority. -
Complaints handling review findings
The findings of our review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints. -
Complain about us, the PRA or the Bank of England (the regulators)
Find out how to make a complaint about the regulators and how we investigate complaints.