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Showing 381 to 390 of 795 search results for aggregate complaints data.

381. PPI campaign response update

     PPI News stories Published: 13/12/2018 Last modified: 10/09/2019
     The data provides useful insight into how many people our campaign prompted to find out more about PPI via FCA channels. ... The report includes data on consumers’ actions and outcomes, as well as campaign key performance indicators.

382. Ex-gratia payments for complaint handling delays

     About us Published: 29/04/2022 Last modified: 29/04/2022
     We explain our approach when we consider making an ex-gratia (goodwill) payment because of the distress or inconvenience caused by avoidable delays in our complaint handling.

383. Improving the consumer experience

     Speeches Published: 13/11/2013 Last modified: 04/12/2013
     Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

384. Consumer investments data review April 2020 - March 2021

     Data Published: 15/09/2021 Last modified: 13/06/2023
     A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021.

385. FCA’s work on market abuse and manipulation – update 17 June 2022

     News stories Published: 17/06/2022 Last modified: 18/06/2022
     Explaining the work we do to tackle market abuse and manipulation.

386. Registered account information service provider (RAISP) applicants

     Tasks for firms Published: 11/10/2017 Last modified: 19/06/2024
     Find out what conditions you must meet to become a RAISP, and what to include in your application to be registered with the FCA.

387. LIBOR and mortgage interest rates

     Consumers Your rights Published: 10/06/2021 Last modified: 20/03/2023
     LIBOR is an interest rate benchmark that’s being phased out. If your mortgage uses LIBOR, find out what you should expect to happen and what you need to do.

388. Statement on Plevin v Paragon Personal Finance Ltd

     Statements Published: 27/05/2015 Last modified: 27/06/2019
     In January, the Financial Conduct Authority (FCA) announced that it would be collecting evidence on current trends in complaints on payment protection insurance (PPI).

389. The growth of the UK credit card market

     Speeches Published: 03/04/2014 Last modified: 03/04/2014
     Speech by Martin Wheatley, Chief Executive, the FCA, at Credit Today's Credit Summit, London. This is the text of the speech as drafted, which may differ from the delivered version.

390. The coronavirus (Covid-19) financial resilience survey data

     Data Published: 07/01/2021 Last modified: 07/01/2021
     The results from the FCA's financial resilience surveys that were sent to 23,000 regulated firms. Through the surveys the FCA is understanding the real-time effect the pandemic is having on the finances of the firms it prudentially regulates.