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Showing 451 to 460 of 795 search results for aggregate complaints data.
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Payment Services Regulations 2017 and Electronic Money Regulations 2011
The FCA provides information on the regulation of payment services and e-money, including who is affected by the rules. -
The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)
most PPI complaints concern either single premium personal loan PPI or credit card PPI. ... We will continue to monitor firms’ handling of PPI complaints under our current rules. -
FCA operating service metrics 2022/23
This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence. -
Improving the suitability of financial advice
Speech by Debbie Gupta, Director of Life Insurance and Financial Advice Supervision at the FCA, delivered at Money Marketing Interactive Conference 2019, Harrogate. -
Practical implications of US law on EU practice
Speech by Mark Steward, Director of Enforcement and Market Oversight at the FCA, delivered at the Practising Law Institute’s annual seminar on securities regulation in Europe. -
FCA finalises revised Payment Services Directive (PSD2) requirements
The Financial Conduct Authority (FCA) has today published its approach to implementing the revised Payment Services Directive (PSD2). -
PerfectHome enters administration
On 25 March 2022, Temple Finance Limited, trading as PerfectHome, was placed into administration. Rob Harding and David Soden of Teneo Financial Advisory Limited were appointed as joint administrators. -
FCA operating service metrics 2021/22
The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22. -
Consumer Credit and the FCA: one year on
Indeed, thanks to what is, effectively, a cocktail of advances in areas like technology, big data and econometric modelling, we are now in a position to understand areas like pay-day ... Saving pay day consumers, on average, an estimated £180 a year, or -
FCA publishes Guidance Guarantee Policy Statement
The FCA has outlined changes to the standards including: how complaints should be dealt with; how the outcome of the guidance guarantee session should be recorded; and how those delivering the