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Showing 521 to 530 of 795 search results for aggregate complaints data.
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Better information on current account services
From today, the main current account providers are publishing better information about additional services they offer all consumers, including those in potentially vulnerable circumstances. -
FCA publishes Insurance Distribution Directive consultation
The Financial Conduct Authority (FCA) has today published the first of its two consultation papers on the implementation of the Insurance Distribution Directive (IDD). -
Speech: Culture in UK banking – regulatory priorities
a range of data about firms that were and were not found to be engaging in tax evasion, these methodologies identify combinations of characteristics that signal whether a firm whose tax ... For the kind of detection described above regulators likely need -
FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling
The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen. -
Time is running out: the pressure is on to prioritise PPI
With one in five Brits reporting they’ve left making a decision to the last minute and with a week to go to the PPI complaints deadline, the time for decision-making is now. -
Claims management companies enter FCA regulation today
The Financial Conduct Authority (FCA) begins regulating the claims management industry from today (1 April). All claims management companies (CMCs) in England, Scotland and Wales will now have to demonstrate they meet and maintain minimum standards -
HomeServe fined £30 million for widespread failings
from November 2008 to October 2011, to identify and address inappropriate bias within the remuneration structure for the complaint handling teams, which incentivised staff to close as many complaints as possible, ... meaning that there was a risk that -
Examining the future of anti-money laundering regulations
Speech by Rob Gruppetta at the Accuity AML Risk Reduction and Compliance Europe Conference on 8 December 2015 -
FCA's key priorities for the financial advice industry
Speech by Therese Chambers, our Director of Consumer Investments, delivered at the Personal Finance Society's Festival of Financial Planning. -
Information on debt management firms - March 2020
The FCA provides information on how many regulated companies provide Debt Management Plans (DMP), how many DMP clients (DMP plans) are currently being administered and how many complaints have been received in 2019 and 2018 relating to DMP providers.