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Showing 591 to 600 of 795 search results for aggregate complaints data.

591. UBS fined £9.45m for failings in its sale of an AIG fund

     Press Releases Published: 12/02/2013 Last modified: 29/03/2013
     The Financial Services Authority (FSA) has fined UBS AG (UBS) for failures in the sale of the AIG Enhanced Variable Rate Fund (the Fund). These failures led to UBS customers being exposed to an unacceptable risk of an unsuitable sale of the Fund.

592. Consumer Duty implementation plans

     Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
     The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed

593. FCA fines The Carphone Warehouse over £29m for insurance mis-selling

     Press Releases Published: 13/03/2019 Last modified: 20/12/2019
     The Financial Conduct Authority (FCA) has fined The Carphone Warehouse £29,107,600 for failings that led to the mis-selling of ’Geek Squad’, a mobile phone insurance and technical support product. This follows an FCA investigation which stemmed

594. Transforming to a forward-looking, proactive regulator

     Speeches Published: 15/07/2021 Last modified: 15/07/2021
     Speech by our CEO, Nikhil Rathi, delivered at the FCA’s Our Role and Business Plan webinar.

595. CP18/18: Guidance on regular premium PPI complaints and recurring non-disclosure of commission

     Consultation papers Published: 04/07/2018 Last modified: 15/04/2019
     This paper consults on new guidance that clarifies our expectations about the handling of certain regular premium payment protection insurance (PPI) complaints. 

596. Information for customers of The Mortgage Matters Partnership (TMMP)

     News stories Published: 26/10/2018 Last modified: 10/05/2019
     Some of TMMP’s customers were given mortgage advice which may have been unsuitable and a customer contact and redress programme was started. The firm has been declared in default by the Financial Services Compensation Scheme (FSCS) and as a result

597. Financial Advice Market Review (FAMR) baseline report

     Research insights Published: 30/06/2017 Last modified: 30/06/2017
     Find out more about our research into the development of a market that delivers affordable and accessible financial advice and guidance.

598. FCA response to Provident’s scheme being approved by the High Court

     Statements Published: 04/08/2021 Last modified: 04/08/2021
     We continue to have significant concerns about Schemes of Arrangement being proposed and used by firms to avoid paying customers redress. The firm remains under investigation for its conduct.

599. The regulation of advice – recommendations post FAMR

     Speeches Published: 20/04/2016 Last modified: 20/04/2016
     Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Westminster and City industry forum on FAMR, on 13 April 2016. This is the text of the speech as drafted, which may differ from the delivered version.

600. Relending by high-cost lenders

     Firms Multi-firm reviews Published: 06/08/2020 Last modified: 07/08/2020
     This report sets out our review findings of relending by firms in the high-cost lenders portfolio.