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Showing 651 to 660 of 795 search results for aggregate complaints data.

651. Uncle Buck LLP enters administration following FCA action

     News stories Published: 27/03/2020 Last modified: 27/03/2020
     The FCA had concerns that Uncle Buck Finance LLP (Uncle Buck) was failing to meet the adequate resources Threshold Condition. Given the severity of these concerns, the FCA has required Uncle Buck to stop lending to customers.

652. Retail banking Consumer Duty multi-firm work

     Multi-firm reviews Published: 14/12/2023 Last modified: 14/12/2023
     The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work.

653. FG17/8: Streamlined advice and consolidated guidance

     Finalised guidance Published: 28/09/2017 Last modified: 11/05/2018
     This is our finalised guidance on streamlined advice and the fact find process. The summary of feedback outlines the response to our consultation.  We have updated it to include guidance from our Advice Unit in response to queries received from

654. FCA announces appointment of new Chair of the Financial Services Consumer Panel

     Press Releases Published: 19/02/2019 Last modified: 19/02/2019
     The Financial Conduct Authority (FCA) has today announced the appointment of Wanda Goldwag as the new Chair of the independent Financial Services Consumer Panel. The appointment, effective from 1 March 2019 for an initial three-year term, has been

655. The Financial Conduct Authority seeks views on its approach to small businesses

     Press Releases Published: 27/11/2015 Last modified: 27/11/2015
     Currently only a small minority of SMEs are unable to take complaints to the ombudsman. ... On 17 August 2015, the ombudsman service published a review of complaints referred to them by businesses.

656. FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid

     Press Releases Published: 29/08/2014 Last modified: 01/11/2016
     In 2012 and 2013 the proportion of complaints being upheld, known as the uphold rate, fell. ... of complaints were overturned, in late 2012 it reduced to 60%, and, in late 2013, to 56%.

657. Helping firms provide more support to customers making investment decisions

     Firms Published: 03/08/2023 Last modified: 30/10/2023
     Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.

658. Consumer warning about the risks of investing in cryptocurrency CFDs

     News stories Published: 14/11/2017 Last modified: 03/07/2019
     Contracts for differences (CFDs), including financial spread bets, with cryptocurrencies as the underlying investment are increasingly being marketed to consumers. These products are extremely high-risk, speculative products. This warning is to

659. PS16/1: Reform of the legacy Credit Unions sourcebook

     Policy statements Published: 01/02/2016 Last modified: 01/02/2016
     Credit unions should also note that they must inform us of any changes to their complaints contact.

660. Sapia Trade / Sapia Capital (clone of FCA authorised firm)

     Warnings Published: 04/01/2021 Last modified: 04/01/2021
     Sapia Trade / Sapia Capital (clone of FCA authorised firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm