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Showing 671 to 680 of 795 search results for aggregate complaints data.

  1. FCA introduces new rules on handling complaints about Authorised Push Payment fraud

    Press Releases Published: 14/12/2018 Last modified: 30/04/2024
    The FCA has published new rules allowing victims of Authorised Push Payment (APP) fraud to complain to the payment services provider (PSP) receiving their payment.

  2. Call of Duty: How putting customers front and centre will help industry innovate

    Speeches Published: 22/02/2023 Last modified: 17/11/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event.

  3. FCA confirms new rules to improve oversight of Appointed Representatives

    Press Releases Published: 03/08/2022 Last modified: 03/08/2022
    Our new rules to make authorised financial firms more responsible for their appointed representatives (ARs). 

  4. DP15/7: Our approach to SMEs as users of financial services

    Discussion papers Published: 27/11/2015 Last modified: 25/08/2016
    refer complaints to the ombudsman service. ... When things go wrong, some struggle to navigate the complaints and claims processes or to obtain redress.

  5. FSA - DP13/1 How the FCA could be more transparent

    Discussion papers Published: 05/03/2013 Last modified: 30/04/2014
    We are opening a debate into how the FCA and the financial services industry can be more transparent and we want you to take part in the discussion.

  6. Information on the survey on the British Steel Pension Scheme (BSPS) - February 2022

    FOI Release Date of Release: 25/02/2022
    The FCA provides answers to multiple questions regarding responses to the survey on the British Steel Pension Scheme (BSPS).

  7. FCA fines Sesame Ltd for ‘pay-to-play’ arrangements

    Press Releases Published: 30/10/2014 Last modified: 30/10/2014
    FCA fines Sesame Ltd for ‘pay-to-play’ arrangements. Press Releases First published:. 30/10/2014. Last updated: 30/10/2014. Share page. FCA fines Sesame Ltd for ‘pay-to-play’ arrangements. Sesame Ltd, the UK’s largest network of financial

  8. FCA acts to help customers get better rates for cash savings

    Press Releases Published: 09/01/2020 Last modified: 09/01/2020
    The Financial Conduct Authority (FCA) is today proposing to reform the easy access cash savings market. Under new rules all firms will have to set a single easy access rate (SEAR) across all easy access accounts. Firms will have flexibility to offer

  9. FCA to investigate use of personal guarantees in certain small business lending

    Press Releases Published: 05/03/2024 Last modified: 05/03/2024
    The Financial Conduct Authority (FCA) has today committed to investigate the use of personal guarantees by lenders to support loans to certain small businesses. The steps come in response to a super complaint from the Federation of Small Businesses

  10. FCA response to the independent panels’ annual reports

    Corporate documents Published: 01/02/2024 Last modified: 07/02/2024
    In line with its statutory requirement, the FCA responds to key representations made by the Panels in their respective Annual Reports.
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