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  1. FCA warns consumers about mismanagement of 'asset protection' trust schemes

    News stories Published: 25/04/2023 Last modified: 10/05/2023
    We have seen cases of firms seriously mismanaging trusts. Find out more about harm we’ve seen and how to protect yourself.

  2. Letter from the Chairman to the Chancellor on the supervisory work on the fair treatment of long standing customers in life insurance

    Statements Published: 01/04/2014 Last modified: 01/04/2014
    As we announced last week, we intend to do everything possible to address that harm by setting up an independent inquiry. ... We will ensure that all the issues raised in your letter are reflected in the terms of reference of the inquiry.

  3. Supporting consumers through tough times – priorities for credit regulation

    Speeches Published: 23/03/2022 Last modified: 20/03/2024
    Speech by Brian Corr, Interim Director of Retail Lending at the FCA, delivered at Credit Summit 2022

  4. Fair treatment of long-standing customers in the life insurance sector: FG16/8

    Finalised guidance Published: 09/12/2016 Last modified: 19/01/2021
    In this Finalised Guidance we set out our expectations on the actions life insurance firms should take to treat their closed-book customers fairly.

  5. Accepting pension transfer referrals from overseas advisers: UK authorised firms’ responsibilities

    Pensions Published: 27/04/2023 Last modified: 27/04/2023
    The FCA highlights the increased risks to consumers when overseas firms refer defined benefit scheme members to UK firms for pension transfer advice.

  6. Consumer Investments Strategy – 1 year update

    Corporate documents Published: 18/10/2022 Last modified: 15/06/2023
    The FCA provides an update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.

  7. Credit card provider NewDay to provide over £4 million in redress to customers

    Press Releases Published: 24/03/2016 Last modified: 24/03/2016
    A limited number of customers will receive a cheque for the redress owed. ... NewDay will take all the necessary steps to contact historic customers.

  8. The Financial Conduct Authority publishes new referral criteria for enforcement investigations

    Press Releases Published: 10/07/2015 Last modified: 24/04/2019
    taken. The FCA will publish a consultation paper later this year setting out how we plan to implement other recommendations made in the review. ... Guidance as to when the FCA will consider using its CA98 powers will be published shortly.

  9. PS22/2: PRIIPs - Final scope rules and amendments to Regulatory Technical Standards

    Policy statements Published: 25/03/2022 Last modified: 25/03/2022
    In this Policy Statement (PS22/2) we summarise the feedback we received to our consultation and confirm our final policy position.

  10. Supporting material for applications by consumer credit, mortgage and other consumer finance firms

    Firm authorisation Published: 15/11/2023 Last modified: 13/12/2023
    If you're applying to be authorised by the FCA, find out what supporting material to include in your application and how to prepare everything.
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