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Showing 21 to 30 of 451 search results for also required to publish complaints data.
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FCA response to FSB’s Super-Complaint - requiring personal guarantees for business loans
On 08 December 2023, we received a super-complaint from the Federation of Small Businesses (FSB). This is the first super-complaint we have received since the super-complaint regime was applied to the FCA in 2013. -
Service standards 2020/21
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21. -
FCA sets out potential remedies to tackle concerns about general insurance pricing
The FCA has today published the interim report of its market study into the pricing of home and motor insurance. -
Personal data and surveys, consultations and market research
How and why the FCA uses personal data to carry out surveys, consultations and market research as part of its work as a regulator. -
FCA operating service metrics 2021/22
The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22. -
Cryptoasset registration: information for applicants
The FCA's requirements and expectations of cryptoasset businesses for AML/CTF regime registration. -
Business interruption insurance test case: draft guidance for firms
FCA publishes draft guidance for firms on the business interruption insurance test case -
FCA confirms greater access for SMEs to the Financial Ombudsman Service
The Financial Conduct Authority (FCA) has today confirmed plans to extend access to the Financial Ombudsman Service (‘the ombudsman service’) to more small and medium-sized enterprises (SMEs). -
Connaught Income Series 1 Fund — update to investors
The FCA intends to publish the outcome of the review, to the extent that we can. ... the Fund, then you should make your complaint(s) to the relevant firm(s) as soon as possible. -
FCA fines Bank of Scotland for failing to report suspicions of fraud at HBOS Reading
The Financial Conduct Authority (FCA) has today fined Bank of Scotland (BOS) £45,500,000 for failures to disclose information about its suspicions that fraud may have occurred at the Reading-based Impaired Assets (IAR) team of Halifax Bank of