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Showing 221 to 230 of 451 search results for also required to publish complaints data.

  1. Brexit – what we expect firms and other regulated persons to do now

    Statements Published: 01/02/2019 Last modified: 31/01/2020
    The Treasury has published draft legislation that would temporarily empower the FCA and the Bank of England/Prudential Regulation Authority (PRA) to make transitional provisions if the UK leaves the EU without an agreement in place. We intend to use

  2. Financial promotions quarterly data 2024 Q1

    Data Published: 26/04/2024 Last modified: 26/04/2024
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 January 2024 and 31 March 2024.

  3. Market Watch 68

    Newsletters Published: 16/11/2021 Last modified: 19/11/2021
    In this Market Watch we discuss web-based trading platforms, which are widely used for Rates and Fixed Income products and share our concerns about gaps in users’ surveillance of web-based platform activity.

  4. Service standards 2018/19

    Data Published: 24/06/2019 Last modified: 24/06/2019
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19.

  5. PS15/2: Recovery and Resolution Directive, including feedback on CP14/15 and final rules

    Policy statements Published: 16/01/2015 Last modified: 30/08/2015
    It also publishes final rules to transpose the RRD into the UK regulatory regime for the investment firms and certain group entities that we regulate prudentially and that fall within the ... We have also added a number of new definitions to the glossary

  6. The regulatory challenge

    Speeches Published: 23/02/2015 Last modified: 24/02/2015
    You are, within your respective firms, also, I hope, performing those functions I have described. ... customers. On the other side of the coin we hear stories of long-serving customers being required to visit branches to re-verify identities or other

  7. Financial promotions quarterly data 2022 Q4

    Data Published: 03/02/2023 Last modified: 05/05/2023
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 October 2022 to 31 December 2022.

  8. Review on disclosure of costs by asset managers

    Multi-firm reviews Published: 28/02/2019 Last modified: 28/02/2019
    We have reviewed how asset managers calculate and disclose transaction costs and how effective overall cost disclosures are.

  9. TR14/14 - Redress for payment protection insurance (PPI) mis-sales

    Thematic reviews Published: 29/08/2014 Last modified: 12/09/2014
    We publish an update on firms’ progress in the handling of payment protection insurance (PPI) complaints. ... We will continue our intensive supervision of firms’ PPI complaint handling to ensure they are delivering fair and consistent outcomes.

  10. PS21/11: General insurance pricing practices - amendments

    Policy statements Published: 16/08/2021 Last modified: 02/12/2022
    In May 2021, we published PS21/5 which set out our final rules to address the harm we had found in our GI Pricing Practices Market Study. On 18 August, we published PS21/11, making minor changes to these rules.
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