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Showing 241 to 250 of 451 search results for also required to publish complaints data.
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SME collections and recoveries review
Findings from our multi-firm review assessing how retail banks treat their SME customers in collections and recoveries. -
Mobile phone insurance: Follow-up review findings
Following our intervention, a number of firms have already made further improvements to their claims and complaints handling. ... plans. We will continue to work with the firms included in the review to ensure that they complete any further actions -
Apply to become a claims management company
Find out how to apply to the FCA for authorisation if you’re a claims management company (CMC) or you provide claims management activities. -
Publication of the PRA and FCA review into the failure of HBOS
to provide a record of an event which required a major contribution by the public purse, and because it is a story of the failure of a bank that did not ... The PRA and FCA are therefore also today publishing Andrew Green QC's report into the FSA’s -
The retail intermediary market 2018
This page provides the FCA's analysis of the intermediary sector in 2018 based on data drawn from the Retail Mediation Activities Return (RMAR). -
High-cost short-term credit and coronavirus: draft temporary guidance for firms
This guidance applies to regulated firms that enter into high-cost short-term credit (HCSTC) loans, including payday loans -
PS15/26: Implementation of the Transparency Directive Amending Directive (2013/50/EU) and other Disclosure Rule and Transparency Rule changes
In this Policy Statement we report on the main issues arising from CP15/11 and publish final rules. ... The FCA also took the opportunity to propose other miscellaneous changes to the DTRs in the CP which were not directly related to TDAD implementation -
Announcement of preliminary accounts: technical Q&A for firms
Questions and answers relating to the moratorium on the publication of preliminary financial statements. -
Consumer investments data review 2020
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020. -
Retail Banking: Business Continuity Planning
We have recently reviewed business continuity planning (BCP) amongst a number of small and medium-sized retail banks, payments institutions and electronic money institutions.