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Showing 251 to 260 of 451 search results for also required to publish complaints data.

  1. Letter from the Chairman to the Chief Ombudsman on application for certification under the Alternative Dispute Resolution (ADR) Directive

    Statements Published: 09/07/2015 Last modified: 09/07/2015
    This approach to implementation will also help to ensure that PPI complaints received after the ADR Directive comes into force on 9 July 2015 are not unfairly prioritised over complaints that ... At the Oversight Committee meeting, we discussed the

  2. Business Plan 2024/25

    Business plans Published: 19/03/2024 Last modified: 09/04/2024
    Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

  3. FCA finalises revised Payment Services Directive (PSD2) requirements

    Press Releases Published: 19/09/2017 Last modified: 19/09/2017
    The Financial Conduct Authority (FCA) has today published its approach to implementing the revised Payment Services Directive (PSD2). 

  4. Consumer Duty – information for firms

    Tasks for firms Published: 02/10/2022 Last modified: 26/06/2024
    To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.

  5. Ageing population and financial services

    Speeches Published: 16/10/2017 Last modified: 16/10/2017
    Speech by Linda Woodall, Director of Life Insurance and Financial Advice, delivered at the Ageing Population Occasional Paper launch event. 

  6. Outlining the FCA’s approach to authorisation

    Speeches Published: 15/03/2018 Last modified: 15/03/2018
    Speech by Sarah Rapson, Director, Authorisations at the Association of Professional Compliance Consultants (APCC) Annual Conference.

  7. Payment Services Regulations 2017 and Electronic Money Regulations 2011

    Tasks for firms Published: 21/10/2015 Last modified: 14/08/2023
    The FCA provides information on the regulation of payment services and e-money, including who is affected by the rules.

  8. Countdown to consumer credit takeover

    Speeches Published: 05/03/2014 Last modified: 07/02/2022
    Speech by Christopher Woolard, Director of Policy, Risk and Research, the FCA, at Frontier Economics, London.

  9. Shareholding notification and disclosure

    Markets Published: 02/05/2016 Last modified: 02/07/2024
    There are several transparency rules under Disclosure Guidance and Transparency Rules Chapter 5 (DTR 5). Find out more about how to make a shareholding notification, certain exemptions and submitting information.

  10. Vote Reporting Group

    Firms Published: 24/02/2023 Last modified: 26/04/2024
    Find out how the group aims to improve shareholder vote reporting by UK asset managers.
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