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Showing 421 to 430 of 451 search results for also required to publish complaints data.

  1. Update on independent review of Royal Bank of Scotland’s treatment of business customers in financial difficulty

    Statements Published: 17/01/2014 Last modified: 08/11/2016
    The review will also consider whether any poor practices identified are widespread and systematic. ... Answer:. Once we have received the review findings we will consider whether further regulatory measures are required in relation to any issues falling

  2. PS18/24: Approach to final Regulatory Technical Standards and EBA guidelines under the revised Payment Services Directive (PSD2)

    Policy statements Published: 19/12/2018 Last modified: 19/12/2018
    This policy statement confirms the revised Payment Services and Electronic Money Approach Document and Handbook changes following consultation feedback.

  3. Consumer credit firms must raise advertising standards, says FCA

    Press Releases Published: 16/05/2014 Last modified: 22/05/2014
    The FCA also acts on complaints received from the public and via the Advertising Standards Authority. ... Home-collected credit (HCC). Misleading explanation of the higher APRs for HCC: suggesting that banks leave out certain charges from their APR

  4. Rent-to-own, buy-now pay-later and pawnbroking agreements and coronavirus: draft temporary guidance for firms

    Guidance consultations Published: 17/04/2020 Last modified: 30/11/2020
    The FCA's guidance to regulated firms that enter into rent-to-own (RTO), buy-now pay-later (BNPL) (as defined in the FCA Handbook), or pawnbroking agreements and applies in the exceptional circumstances arising out of the coronavirus (Covid-19)

  5. Andrew Bailey speech at the Annual Public Meeting 2018

    Speeches Published: 11/09/2018 Last modified: 11/09/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, delivered at our 2018 Annual Public Meeting.

  6. CP13/10: Detailed proposals for the FCA regime for consumer credit

    Consultation papers Published: 03/10/2013 Last modified: 30/08/2015
    What information and how frequently firms will have to report to us, including on complaints (Chapters 4 and 11). ... We will review all your responses and publish our feedback. You can find more information on our expected consumer credit publications

  7. Proceeds of fraud - Detecting and preventing money mules

    Multi-firm reviews Published: 19/10/2023 Last modified: 13/11/2023
    We share the key findings from our review of payment account providers’ systems and controls against money mule activity.

  8. Critical issues in financial regulation: The FCA's perspective

    Speeches Published: 26/04/2022 Last modified: 28/04/2022
    Speech by our CEO, Nikhil Rathi, delivered at City Week 2022.

  9. Insights from the Cyber Coordination Groups

    Research notes Published: 11/03/2020 Last modified: 09/04/2024
    Insights from the Cyber Coordination Groups

  10. FCA and PRA jointly fine Mr James Staley £642,430 and announce special requirements regarding whistleblowing systems and controls at Barclays

    Press Releases Published: 11/05/2018 Last modified: 11/05/2018
    The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) have together fined Mr James Staley, Chief Executive of Barclays Group (Barclays), a total of £642,430. Mr Staley failed to act with due skill, care and diligence
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