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Showing 141 to 150 of 218 search results for also required to publish complaints data on their website.

  1. MiFID II – the road ahead

    Speeches Published: 20/10/2015 Last modified: 26/10/2015
    Speech by David Lawton, Director of Markets Policy and International, FCA, delivered at the FCA MiFID II Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  2. The Financial Resilience Survey data

    Data Published: 04/04/2024 Last modified: 04/04/2024
    The FCA presents the results of the final Financial Resilience Survey issued in October 2023.

  3. Personal loans and coronavirus: draft guidance for firms

    Guidance consultations Published: 02/04/2020 Last modified: 30/11/2020
    The FCA's guidance for firms on personal loans during the coronavirus situation

  4. Cost of Living: good and poor practice in the general insurance market

    Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
    We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.

  5. Business Plan 2024/25

    Business plans Published: 19/03/2024 Last modified: 09/04/2024
    Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

  6. Mutual societies registration function: 2023-24

    Mutual societies Corporate documents Published: 25/05/2023 Last modified: 22/05/2024
    An update on the FCA's work and a breakdown of societies on the register.  

  7. Principals and appointed representatives

    Tasks for firms Firms Published: 09/05/2015 Last modified: 24/04/2024
    If you’re a principal firm for an appointed representative (AR), find out what your responsibilities are and when to notify the FCA.

  8. MiFID II costs and charges disclosures review findings

    Multi-firm reviews Published: 28/02/2019 Last modified: 28/02/2019
    As part of our supervision work, we looked at the costs and charges disclosures of a sample of 50 firms authorised as MiFID investment firms in the retail investments sector. We wanted to understand if firms were complying with the new rules and

  9. Personal data and FCA news, events and groups

    Last modified: 09/05/2024
    Find out how and why the FCA uses personal data to communicate FCA news and events, including its newsletters.

  10. IRHP: background to the review

    Consumers Know your rights Published: 26/05/2016 Last modified: 14/12/2021
    Information on why the review was conducted.