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Showing 41 to 50 of 218 search results for also required to publish complaints data on their website.
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Consumer Investments Strategy - 2 Year Update
The FCA provides a 2 year update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021. -
Firm specific complaints data
The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel. -
Change to aggregate complaints data: first half (H1) of 2013
The follow change was made to the aggregate complaints data from 2013 H1. -
Complaints data
The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products. -
Complaints data: January to June 2016
We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products. -
The Financial Conduct Authority finalises rules on complaints and call charges
Consumers and firms should benefit from better complaint handling, as a result of new rules published today by the Financial Conduct Authority (FCA). -
FCA publishes PPI complaints deadline final report
The Financial Conduct Authority (FCA) has published its final report on the impact of the deadline for PPI complaints. The report highlights the outcome of the communications campaign which ran for two years. -
FCA publishes Insurance Distribution Directive consultation
The Financial Conduct Authority (FCA) has today published the first of its two consultation papers on the implementation of the Insurance Distribution Directive (IDD). -
FCA performance scorecard - comparison metrics for personal current accounts 2020
This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider. -
Complaints data: July to December 2015
View the data and the most complained about firms and financial products for July to December 2015.