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Showing 101 to 110 of 119 search results for approach to ensuring firms treat vulnerable customers fairly.

  1. FCA outlines proposals to extend the Senior Managers and Certification Regime to all financial services firms

    Press Releases Published: 26/07/2017 Last modified: 26/07/2017
    In October 2015, HM Treasury announced its intention to extend the Senior Managers and Certification Regime (SM&CR) to all sectors of the financial services industry.

  2. Mortgages and coronavirus: updated guidance for firms

    Policy and guidance Finalised guidance Published: 01/06/2020 Last modified: 17/08/2021
    FCA update to our guidance for firms on mortgages and coronavirus

  3. Consumer Duty: Findings from our review of fair value frameworks

    Good and poor practice Published: 10/05/2023 Last modified: 17/11/2023
    Read the findings of our review into firms’ approaches to fair value assessments under the Consumer Duty.

  4. Building a financial regulatory system suitable for the UK in the new era

    Speeches Published: 01/07/2020 Last modified: 01/07/2020
    Speech delivered by Nausicaa Delfas, Executive Director of International, at the City & Financial Professional Virtual Roundtables.

  5. Consumer investments data review 2020

    Data Published: 18/01/2021 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020.

  6. Towards end of the transition period: getting ready for a new environment

    Speeches Published: 12/11/2020 Last modified: 12/11/2020
    Speech delivered by Nausicaa Delfas, Executive Director of International, at the UK’s Regulatory Regime for Financial Services Summit.

  7. How implementing the Mortgage Market Review will shape the new market

    Speeches Published: 01/10/2013 Last modified: 03/10/2013
    Speech by Linda Woodall, Director of Mortgages and Consumer Lending, the FCA, at the Financial Services Expo, London. This is the text of the speech as drafted, which may differ from the delivered version.

  8. Mortgages and coronavirus: updated draft guidance for firms

    Policy and guidance Guidance consultations Published: 22/05/2020 Last modified: 17/08/2021
    FCA proposes updated draft guidance for firms on mortgages, debt advice and coronavirus

  9. Update on our work around pensions and retirement income

    Market studies Published: 13/07/2016 Last modified: 12/04/2024
    Pensions and retirement income is a priority sector for the FCA. Read more about our policy work and market monitoring in this area.

  10. Consumer investments data review April 2020 - March 2021

    Data Published: 15/09/2021 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021.