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Showing 61 to 70 of 119 search results for approach to ensuring firms treat vulnerable customers fairly.

  1. FCA announces redress scheme for rent-to-own firm PerfectHome

    Press Releases Published: 20/03/2018 Last modified: 20/03/2018
    PerfectHome has agreed with the Financial Conduct Authority (FCA) a package of redress totalling over £2.1 million. This will be made up of cash payments and balance write-offs for 37,000 customers.

  2. Getting the right investor outcomes

    Speeches Published: 24/09/2014 Last modified: 30/09/2014
    Speech by William Amos, Director of Wholesale Banking and Investment Management at the Investment Week Fund Management Summit, London. This is the text of the speech as drafted, which may differ from the delivered version.

  3. FCA joins other regulators to call on firms to help struggling customers

    News stories Published: 28/06/2023 Last modified: 28/06/2023
    The FCA will report on how well the cash savings market is supporting savers to benefit from higher interest rates. We will require the largest banks and building societies to explain the pace and extent of their pass through of interest rates, the

  4. Outcomes-focussed regulation: a measure of success?

    Speeches Published: 06/05/2021 Last modified: 11/06/2024
    Speech by Charles Randell, Chair of the FCA and PSR, to the Building Societies Association

  5. Overdraft repeat use: good practice and areas of concern

    Good and poor practice Published: 19/04/2023 Last modified: 19/04/2023
    We asked all firms that provide overdrafts to personal account customers to share with us their overdraft repeat use strategies. We reviewed these strategies and set out our findings.

  6. FCA confirms tough new rules for £200bn consumer credit market

    Press Releases Published: 28/02/2014 Last modified: 28/02/2014
    The rule changes announced today will give consumers additional protection from rogue practices and put the onus on credit providers to ensure that they treat customers fairly at all times. ... fairly. The FCA has also confirmed the following approach:.

  7. Competing on integrity

    Speeches Published: 14/11/2013 Last modified: 30/09/2016
    Speech by Martin Wheatley, Chief Executive of the FCA, at the CFA European Investment Conference. This is the text of the speech as drafted, which may differ from the delivered version.

  8. Regulation for a different world

    Speeches Published: 06/05/2021 Last modified: 07/05/2021
    Speech by our CEO, Nikhil Rathi, on Regulation for a Different World at the Association of Foreign Banks.

  9. Tackling the hard questions

    Speeches Published: 28/04/2016 Last modified: 02/07/2024
    Speech by Mark Steward, director of enforcement and market oversight, at the Thomson Reuters Annual Compliance and Risk Summit 2016.

  10. The FCA’s Business Plan and Priorities

    Speeches Published: 16/05/2018 Last modified: 16/05/2018
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at the BIBA 2018 Annual Conference & Exhibition, Manchester