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Showing 1 to 10 of 229 search results for areas of focus for firms implementing the Consumer Duty.

1. FCA highlights areas of focus for firms implementing the Consumer Duty

   Press Releases Published: 25/01/2023 Last modified: 25/01/2023
   With 6 months to go before the Consumer Duty comes into force, the Financial Conduct Authority (FCA) has published a review of how firms are planning to implement the Duty.  

2. Consumer Duty resources

   Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
   Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

3. A credit market that delivers for consumers

   Speeches Published: 27/04/2023 Last modified: 27/04/2023
   Speech by Roma Pearson, Director of Consumer Finance, delivered at Credit Summit 2023.

4. Consumer Duty implementation plans

   Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
   The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed

5. FCA's key priorities for the financial advice industry

   Speeches Published: 02/11/2022 Last modified: 13/06/2023
   Speech by Therese Chambers, our Director of Consumer Investments, delivered at the Personal Finance Society's Festival of Financial Planning.

6. Thematic review of retirement income advice

   News stories Published: 19/01/2023 Last modified: 04/12/2023
   The FCA is undertaking a thematic review assessing the advice consumers are receiving on meeting their income needs in retirement.

7. Business Plan 2023/24

   Corporate documents Business plans Published: 05/04/2023 Last modified: 13/11/2023
   The FCA's Business Plan details the work it will do over the next 12 months to help deliver the commitments in its Strategy.

8. Regulating for better outcomes - next steps in consumer credit

   Speeches Published: 08/10/2021 Last modified: 08/10/2021
   Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum

9. Retail banking Consumer Duty multi-firm work

   Multi-firm reviews Published: 14/12/2023 Last modified: 14/12/2023
   The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work.

10. Investment pathways: Post-implementation review

    Multi-firm reviews Published: 11/07/2023 Last modified: 11/07/2023
    Review on rationale and take-up, value, communications and asset allocation for investment pathways, and how these could impact consumer outcomes.