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Showing 191 to 200 of 230 search results for areas of focus for firms implementing the Consumer Duty.

  1. Financial Services & Markets Act 2023 gives FCA new powers to protect access to cash

    Statements Published: 18/08/2023 Last modified: 18/08/2023
    FCA’s new powers are an important step towards maintaining reasonable provision of cash deposit and withdrawal services.
  2. Speech: Culture in UK banking – regulatory priorities

    Insight Published: 18/10/2016 Last modified: 17/02/2017
    Culture in financial services firms is critical to their ability to deliver the benefits I have just described.A firm with a good culture is likely to allocate capital well; that ... a range of data about firms that were and were not found to be engaging
  3. Insurance multi-firm review of outcomes monitoring under the Consumer Duty

    Insurance Multi-firm reviews Published: 26/06/2024 Last modified: 26/06/2024
    Our review of insurance firm approaches to monitoring customer outcomes.
  4. The coronavirus (Covid-19) financial resilience survey data

    Data Published: 07/01/2021 Last modified: 07/01/2021
    The results from the FCA's financial resilience surveys that were sent to 23,000 regulated firms. Through the surveys the FCA is understanding the real-time effect the pandemic is having on the finances of the firms it prudentially regulates.
  5. FCA Statement on fair treatment of long-standing customers in the life insurance sector

    Statements Published: 03/03/2016 Last modified: 03/03/2016
    The FCA found a mixed picture with most of the eleven firms demonstrating good practice in one or more areas and poor practice in other areas. ... For two of the six firms (Abbey Life and Old Mutual), we will also investigate whether they contravened
  6. Do I need to worry about benchmark regulation?

    Speeches Published: 04/02/2016 Last modified: 04/02/2016
    Speech by Edwin Schooling Latter, Head of Markets Policy, FCA, delivered at CISI European Regulation Forum on 2 February 2016. This is the text of the speech as drafted, which may differ from the delivered version.
  7. Loan-based crowdfunding platforms: summary of our rules

    New firm authorisation Published: 11/05/2015 Last modified: 13/08/2021
    The following rules may be relevant for firms operating in the loan-based crowdfunding (including peer-to-peer and peer-to-business) market when considering their investment activities.
  8. Intergenerational challenges: what Mike and the Mechanics can teach us about pensions

    Speeches Published: 16/07/2018 Last modified: 19/01/2021
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Pensions Policy Institute, London.
  9. Consumer investments data review April 2020 - March 2021

    Data Published: 15/09/2021 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021.
  10. Making competition king – the rise of behavioural economics at the FCA

    Speeches Published: 25/03/2014 Last modified: 25/03/2014
    Speech by Martin Wheatley, Chief Executive, the FCA, at the Australian Securities and Investments Commission (ASIC). This is the text of the speech as drafted, which may differ from the delivered version.