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Showing 101 to 110 of 557 search results for aware of the needs of their vulnerable customers.
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Borrowers in financial difficulty (BiFD) project – supporting those facing payment difficulties due to coronavirus – interim findings
In March 2021, we launched the BiFD project to ensure firms continue to support borrowers in financial difficulty. As part of this work, we have been monitoring, gathering insight and acting where we have identified concerns at individual firms. -
Buildings insurance for leasehold properties
Our expectations of regulated firms when arranging and providing fair value buildings insurance for leasehold apartment buildings. -
Women’s Economic Empowerment TechSprint 2021
Women’s Economic Empowerment TechSprint 2021 -
FCA puts the spotlight on debt management firms
The Financial Conduct Authority (FCA) has today published its second thematic review of the debt management sector, looking at commercial and not-for-profit firms that provide debt advice and administer debt management plans to help customers deal -
The FCA’s and PSR’s joint approach to Access to Cash
For many people cash continues to be a vital way of making payments, despite the changes brought by Covid 19. As High Streets prepare to re-open, more shops will rely on the availability of cash and the ability to access banking services such as -
FCA tells lenders to support consumers struggling with the cost of living
The Financial Conduct Authority (FCA) is today writing to more than 3,500 lenders to remind them of the standards they should meet as consumers across the country are affected by the rising cost of living. With household bills expected to continue -
Funeral plan providers and intermediaries
The FCA regulates the pre-paid funeral plans sector. See all our resources for firms. -
Firms
Tasks for regulated firms and authorisation information for new firms -
Flood and storm insurance claims
We remind firms to make sure they have plans in place to manage the impact of coronavirus on the seasonal increase in floor and storm-related claims. -
TR19/1: Debt management sector thematic review
This report shares the key findings of our thematic review of the debt management sector.We committed in our 2017/18 Business Plan to assess how the market is operating and whether firms are meeting customer needs and our standards.