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Showing 111 to 120 of 557 search results for aware of the needs of their vulnerable customers.
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Access to cash FCA and PSR joint statement
The FCA and Payment Systems Regulator are committed to ensuring that cash, and the infrastructure that supports it, remains available for those who need it. -
Helping people access cash
The FCA is committed to ensuring consumers and businesses can access the cash they need. We’re using our powers to act where we find or anticipate significant issues. -
Countdown to the Consumer Duty
Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar -
Rolling regulation forwards
Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner. -
Protecting access to cash and banking services
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Which? Cash Summit 2.0 -
Retail banking Consumer Duty multi-firm work
The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work. -
Banks, building societies and credit unions – branch access for essential services
Banks, building societies and credit unions are working closely with the FCA, the Prudential Regulation Authority and HM Treasury to maintain branch access for essential services. The FCA urges customers to only visit branches where absolutely -
FCA warns insurers about support provided to struggling customers
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Consumer Duty sets higher standards for financial services customers
The Duty sets higher standards of consumer protection. Find out what this means for you and what you should do if your provider isn’t meeting these standards. -
Information for newly authorised firms
As a newly authorised firm, learn about the systems you'll use and important things you need to know.