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Showing 131 to 140 of 557 search results for aware of the needs of their vulnerable customers.

  1. Regulatory Sandbox eligibility criteria

    Firms Published: 27/03/2022 Last modified: 28/03/2022
    Review our 5 eligibility criteria before applying to the Regulatory Sandbox. 

  2. Consumer Credit: 4 years of FCA regulation

    News stories Published: 27/03/2018 Last modified: 27/03/2018
    The FCA marks 4 years since it took on responsibility for regulation of consumer credit.

  3. FCA publishes outcome of high-cost credit review

    Press Releases Published: 31/05/2018 Last modified: 31/05/2018
    The Financial Conduct Authority (FCA) has announced new proposals designed to protect millions of people who use overdrafts and high-cost credit.

  4. FCA reminds consumers financially impacted by coronavirus of the support available

    Press Releases Published: 25/03/2021 Last modified: 25/03/2021
    The FCA has published finalised guidance for firms, to ensure that mortgage customers whose homes may be repossessed are treated fairly and appropriately, particularly where there are risks of harm to customers who are vulnerable, including as a

  5. FCA makes it easier for people to compare bank accounts

    Press Releases Published: 12/12/2017 Last modified: 12/12/2017
    The Financial Conduct Authority (FCA) has today published final rules which will require providers of personal current accounts and business current accounts to publish information that will help customers to compare the service they could receive

  6. The FCA’s Consumer Duty will lead to a major shift in financial services

    Press Releases Published: 27/07/2022 Last modified: 27/07/2022
    The Financial Conduct Authority (FCA) has confirmed its plans to bring in a new Consumer Duty, which will fundamentally improve how firms serve consumers.

  7. Cautious optimism for the post-pandemic world

    Speeches Published: 23/04/2021 Last modified: 23/04/2021
    Speech by Charles Randell, Chair of the FCA and PSR, to the Finance & Leasing Association.

  8. FCA confirms introduction of rent-to-own price cap

    Press Releases Published: 05/03/2019 Last modified: 05/03/2019
    The Financial Conduct Authority (FCA) has today confirmed the introduction of a price cap to protect some of the most vulnerable customers in the UK in the rent-to-own (RTO) sector. The cap will be introduced from 1 April 2019 and will save

  9. Strong Customer Authentication

    Tasks for regulated firms Published: 01/09/2019 Last modified: 15/02/2023
    The FCA's expectations for your firm when implementing Strong Customer Authentication (SCA), including in e-commerce and online banking.

  10. Support during challenging times

    Blogs Published: 19/05/2023 Last modified: 23/05/2023
    As part of Mental Health Week 2023, Laura Dawes talks about her experience of living with anxiety.
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