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Showing 141 to 150 of 557 search results for aware of the needs of their vulnerable customers.

  1. Financial promotions data 2023

    Data Published: 14/02/2024 Last modified: 13/03/2024
    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for 1 January 2023 to 31 December 2023.

  2. Business Plan 2024/25

    Business plans Published: 19/03/2024 Last modified: 09/04/2024
    Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

  3. Status disclosure: consumer credit

    Tasks for regulated firms Published: 11/05/2015 Last modified: 07/02/2022
    Find out what information consumer credit firms need to tell customers about their regulatory status.

  4. Retail banking: our review of Basic Bank Accounts

    Multi-firm reviews Published: 11/02/2020 Last modified: 12/02/2020
    We have reviewed how retail banks provide information about Basic Bank Accounts.

  5. Automated investment services - our expectations

    Multi-firm reviews Published: 21/05/2018 Last modified: 07/05/2024
    The FCA carried out two reviews, the first looking at firms offering automated online discretionary investment management and the second looked at firms providing retail investment advice exclusively through automated channels. The FCA reports back

  6. Innovation Pathways eligibility criteria

    Firms Published: 27/03/2022 Last modified: 10/02/2023
    Check whether your firm meets Innovation Pathways eligibility criteria before applying, and find out what the FCA looks for when assessing your proposal.

  7. High-cost credit review

    Focus areas Published: 22/07/2019 Last modified: 10/02/2023
    The FCA's detailed, wide-ranging review has resulted in measures which will protect some of the most vulnerable consumers.

  8. Realising the benefits of purposeful leadership

    Speeches Published: 01/11/2018 Last modified: 01/11/2018
    Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, delivered at the CCTA 2018 Conference, Nottingham.

  9. Claims handling lessons learned from business interruption insurance

    Multi-firm reviews Published: 04/10/2022 Last modified: 04/10/2022
    The FCA sets out the findings from its review assessing how firms handled Business Interruption (BI) insurance claims following the Supreme Court’s judgment on the BI test case, including examples of good practices and areas where firms have

  10. CP21/13: A new Consumer Duty

    Consultation papers Published: 13/05/2021 Last modified: 11/08/2023
    We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers
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