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Showing 161 to 170 of 557 search results for aware of the needs of their vulnerable customers.

  1. Apply to become a general insurance intermediary

    Firm authorisation Published: 25/10/2023 Last modified: 25/10/2023
    Learn how to apply to the FCA for authorisation if you're a general insurance intermediary, Lloyds and London Market Intermediary or a price comparison website.

  2. FCA proposes introduction of price cap on rent-to-own firms to protect vulnerable consumers from high costs

    Press Releases Published: 22/11/2018 Last modified: 22/11/2018
    The Financial Conduct Authority today proposed to introduce a price cap on the rent-to-own (RTO) sector. The cap, subject to consultation, will come into force on 1 April 2019 providing protection for some of the most financially vulnerable people

  3. Financial Lives survey highlights importance of the FCA’s Consumer Duty

    Press Releases Published: 26/07/2023 Last modified: 26/07/2023
    The FCA has found 7.4 million people unsuccessfully attempted to contact one or more of their financial services providers in the 12 months before May 2022, with the most vulnerable in society most likely to struggle with this. The figure comes from

  4. Reaping the rewards of investing in women

    Speeches Published: 16/04/2024 Last modified: 24/04/2024
    Speech by Sheree Howard, Executive Director of Risk and Compliance Oversight at PIMFA Women’s symposium conference

  5. Mortgage Prisoner Review

    News stories Published: 29/11/2021 Last modified: 29/11/2021
    Our Mortgage Prisoner Review has been laid before parliament, providing data for borrowers to consider whether there are practical and proportionate solutions that can help them.

  6. HomeServe fined £30 million for widespread failings

    Press Releases Published: 13/02/2014 Last modified: 13/02/2014
    HomeServe has accepted that it needed to restore its customer focus and move away from a culture of putting profits before treating customers fairly. ... The FCA considers that the failings were particularly serious given that a significant proportion of

  7. Motor finance agreements and coronavirus: draft temporary guidance for firms

    Guidance consultations Published: 17/04/2020 Last modified: 30/11/2020
    This guidance applies to regulated firms that issue regulated motor finance agreements.

  8. Personal loans and coronavirus: draft guidance for firms

    Guidance consultations Published: 02/04/2020 Last modified: 30/11/2020
    The FCA's guidance for firms on personal loans during the coronavirus situation

  9. Mortgage intermediaries and authorisation forms

    New firm authorisation Published: 23/01/2023 Last modified: 23/01/2023
    You must complete the forms and supporting documents below before applying to us for authorisation.

  10. Review of debt management sector gets underway

    News stories Published: 19/10/2017 Last modified: 19/10/2017
    We are undertaking a thematic review of the debt management sector, in line with the commitment in our 2017/18 Business Plan.  
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