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Showing 201 to 210 of 557 search results for aware of the needs of their vulnerable customers.
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Building on experience
Speech by Martin Wheatley, Chief Executive, the FCA, at 'The future of financial services', Lansons, London. -
The institutionalisation of customer service
Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment -
FCA confirms the increase in thresholds for contactless payments
The Financial Conduct Authority (FCA) has confirmed changes to its rules to allow for an increase in the single transaction contactless payment threshold from £45 to £100. The contactless threshold for multiple transactions will also increase from -
FCA urges victims of illegal loan scheme to come forward
The Financial Conduct Authority has urged customers who took out a loan with Mr Dharam Prakash Gopee to contact them as they may be eligible for compensation. -
Notifications under Payment Services Regulations 2017
Read about the reporting and notification requirements under the PSRs, including major incident reporting. -
Innovation and improving outcomes
Speech by Christopher Woolard, Director of Strategy and Competition, delivered at the Global Digital Banking Conference on 16 June 2016 in London. -
Conduct risk during LIBOR transition
Questions and answers for firms on conduct risk during LIBOR transition. -
Financial promotions data 2022
The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for January 2022 to 31 December 2022. -
FCA says logbook lenders must raise standards
Research published today lifts the lid on how these firms treat their customers. The FCA has found evidence of poor firm behaviour, including little or no affordability checks with some applicants encouraged to manipulate details of their income on -
Action needed to ensure good outcomes for later life mortgage borrowers
Key findings of multi-firm work on later life mortgage advertising and advice.