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Showing 201 to 210 of 557 search results for aware of the needs of their vulnerable customers.

  1. Building on experience

    Speeches Published: 17/04/2013 Last modified: 01/07/2013
    Speech by Martin Wheatley, Chief Executive, the FCA, at 'The future of financial services', Lansons, London.
  2. The institutionalisation of customer service

    Speeches Published: 12/03/2013 Last modified: 01/07/2013
    Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment
  3. FCA confirms the increase in thresholds for contactless payments

    Press Releases Published: 03/03/2021 Last modified: 03/03/2021
    The Financial Conduct Authority (FCA) has confirmed changes to its rules to allow for an increase in the single transaction contactless payment threshold from £45 to £100. The contactless threshold for multiple transactions will also increase from
  4. FCA urges victims of illegal loan scheme to come forward

    Press Releases Published: 31/10/2019 Last modified: 08/11/2019
    The Financial Conduct Authority has urged customers who took out a loan with Mr Dharam Prakash Gopee to contact them as they may be eligible for compensation.
  5. Notifications under Payment Services Regulations 2017

    Tasks for regulated firms Published: 02/02/2017 Last modified: 10/02/2023
    Read about the reporting and notification requirements under the PSRs, including major incident reporting.
  6. Innovation and improving outcomes

    Speeches Published: 17/06/2016 Last modified: 17/06/2016
    Speech by Christopher Woolard, Director of Strategy and Competition, delivered at the Global Digital Banking Conference on 16 June 2016 in London.
  7. Conduct risk during LIBOR transition

    Firms Focus areas Markets Markets policy Published: 19/11/2019 Last modified: 09/01/2023
    Questions and answers for firms on conduct risk during LIBOR transition.
  8. Financial promotions data 2022

    Data Published: 03/02/2023 Last modified: 03/02/2023
    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for January 2022 to 31 December 2022.
  9. FCA says logbook lenders must raise standards

    Press Releases Published: 05/06/2014 Last modified: 09/12/2016
    Research published today lifts the lid on how these firms treat their customers. The FCA has found evidence of poor firm behaviour, including little or no affordability checks with some applicants encouraged to manipulate details of their income on
  10. Action needed to ensure good outcomes for later life mortgage borrowers

    Multi-firm reviews Published: 14/09/2023 Last modified: 14/09/2023
    Key findings of multi-firm work on later life mortgage advertising and advice.