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Showing 231 to 240 of 557 search results for aware of the needs of their vulnerable customers.

  1. FCA proposes the next stage of support for consumer credit and overdraft customers

    Press Releases Published: 16/09/2020 Last modified: 16/09/2020
    The Financial Conduct Authority (FCA) has announced proposals to ensure that firms provide tailored support for users of consumer credit and overdraft products who continue to face payment difficulties due to coronavirus (Covid-19).
  2. Other interventions

    Focus areas Published: 22/07/2019 Last modified: 29/06/2023
    What the FCA is doing to assess creditworthiness, address harm in motor finance, study the credit information market, review the Consumer Credit Act and consider alternatives to high-cost credit.
  3. Interpreting the data

    Data Published: 15/08/2019 Last modified: 23/09/2020
    Find out how the data the FCA requires from providers of personal and business current accounts is measured.
  4. FCA contacting 16,000 customers of debt management firm, PDHL

    Press Releases Published: 10/03/2016 Last modified: 11/03/2016
    FCA contacting 16,000 customers of debt management firm, PDHL. Press Releases First published:. ... For example, one customer called PDHL to inform them that they had lost their job.
  5. Preparing your firm's wind-down plan

    Firm authorisation Published: 01/03/2024 Last modified: 01/03/2024
    Wind-down plans help firms exit the market in an orderly manner if their business is no longer viable. Find out when and how to prepare one for your firm.
  6. Brexit countdown for UK financial services sector

    Press Releases Published: 24/12/2020 Last modified: 24/12/2020
    With one week to go until the end of the Brexit transition period, the FCA is urging financial services companies to ensure they are ready
  7. MCE Insurance Limited enters administration 

    News stories Published: 18/07/2023 Last modified: 18/07/2023
    The directors of MCE Insurance Limited placed it into administration and appointed Joint Administrators. 
  8. The rationale for the FCA’s Mission and the context which the FCA operates in

    Speeches Published: 26/10/2016 Last modified: 10/11/2016
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at City Banquet, Mansion House.
  9. New overdraft rules mean 7 out of 10 people will be better off or see no change

    Press Releases Published: 22/01/2020 Last modified: 22/01/2020
    7 out of 10 overdraft users will be better off or see no change, when new rules on overdrafts, introduced by the Financial Conduct Authority, come into force in April 2020.
  10. Overdraft repeat use: good practice and areas of concern

    Good and poor practice Published: 19/04/2023 Last modified: 19/04/2023
    We asked all firms that provide overdrafts to personal account customers to share with us their overdraft repeat use strategies. We reviewed these strategies and set out our findings.