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Showing 251 to 260 of 557 search results for aware of the needs of their vulnerable customers.
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Why black inclusion matters to us
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at New Financial. -
Insurance providers warned not to undervalue cars or other insured items when settling claims
Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze. -
Has the industry improved ten years on?
Speech by Mark Steward, Director of Enforcement and Market Oversight at the FCA, delivered at the Banking Litigation & Regulation Forum 2018. -
FCA censures Amigo for failing to conduct adequate affordability checks
The FCA has publicly censured Amigo Loans Ltd for failing to conduct adequate affordability checks on borrowers and guarantors. -
Andrew Bailey speech at the Annual Public Meeting 2019
Speech by Andrew Bailey, Chief Executive of the FCA, delivered at our 2019 Annual Public Meeting. -
De-risking: managing money-laundering risk
We are aware that some banks are no longer offering financial services to entire categories of customers that they associate with higher money-laundering risk. Read more about what we expect of firms. -
Operational Resilience
We set out the requirements of our policy and how to report an operational disruption. -
Guidance for firms supporting their existing mortgage borrowers impacted by the rising cost of living
The FCA is consulting on draft guidance explaining a range of options firms have to support customers, including varying a contract for forbearance purposes. -
Pension transfer advice: what to expect
Find out what to expect when getting advice about whether to transfer your defined benefit (DB) pension to a defined contribution (DC) pension. -
Our approach to international firms
Find out what standards we expect from international firms providing financial services in the UK, or preparing to apply for full UK authorisation.