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Showing 61 to 70 of 557 search results for aware of the needs of their vulnerable customers.

  1. Review of terminal illness benefits within life insurance protection products

    Multi-firm reviews Published: 02/10/2023 Last modified: 02/10/2023
    FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement.

  2. Evolving the FCA's approach to markets regulation

    Speeches Published: 19/11/2013 Last modified: 19/11/2013
    Keynote speech by David Lawton, Director of Markets, at the FCA Markets Conference 2013. This is the text of the speech as drafted, which may differ from the delivered version.

  3. How implementing the Mortgage Market Review will shape the new market

    Speeches Published: 01/10/2013 Last modified: 03/10/2013
    Speech by Linda Woodall, Director of Mortgages and Consumer Lending, the FCA, at the Financial Services Expo, London. This is the text of the speech as drafted, which may differ from the delivered version.

  4. Improvements needed to the credit information market to deliver better lending decisions for borrowers

    Press Releases Published: 22/11/2022 Last modified: 22/11/2022
    The Financial Conduct Authority (FCA) has set out proposals to improve the credit information sector so it can deliver higher quality and more comprehensive information for consumers and firms.

  5. FCA issues research on mortgage switching

    News stories Published: 10/03/2020 Last modified: 02/08/2022
    The FCA has today released our latest research into mortgage switching and how consumers can be encouraged to seek out better deals

  6. High-cost short-term credit and coronavirus: temporary guidance for firms

    Finalised guidance Published: 24/04/2020 Last modified: 01/12/2020
    This guidance applies to regulated firms that enter into high-cost short-term credit (HCSTC) loans, including payday loans. In addition, this guidance applies to firms that have acquired such loans. It applies to both current loans and loans entered

  7. Financial promotions quarterly data 2022 Q3

    Data Published: 04/11/2022 Last modified: 03/02/2023
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 July 2022 to 30 September 2022.

  8. Challenges for the regulator - consumer credit, long-term savings and an ageing population

    Speeches Published: 04/10/2017 Last modified: 04/10/2017
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at City Banquet, Mansion House.

  9. Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey.

  10. Consumer Duty: Findings from our review of fair value frameworks

    Good and poor practice Published: 10/05/2023 Last modified: 17/11/2023
    Read the findings of our review into firms’ approaches to fair value assessments under the Consumer Duty.
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