Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 151 to 160 of 491 search results for aware of the needs of their vulnerable customers and should.

  1. FCA urges victims of illegal loan scheme to come forward

    Press Releases Published: 31/10/2019 Last modified: 08/11/2019
    The Financial Conduct Authority has urged customers who took out a loan with Mr Dharam Prakash Gopee to contact them as they may be eligible for compensation.

  2. £12 million compensation to be paid to thousands of struggling borrowers

    Press Releases Published: 03/11/2022 Last modified: 03/11/2022
    The FCA expects lenders to learn the lessons from good and poor practice during the Covid-19 pandemic to help borrowers during the cost-of-living squeeze.

  3. Support during challenging times

    Blogs Published: 19/05/2023 Last modified: 23/05/2023
    As part of Mental Health Week 2023, Laura Dawes talks about her experience of living with anxiety.

  4. Motor finance agreements and coronavirus: draft temporary guidance for firms

    Guidance consultations Published: 17/04/2020 Last modified: 30/11/2020
    This guidance applies to regulated firms that issue regulated motor finance agreements.

  5. Finalised Guidance: Consumer Credit and coronavirus: updated Tailored Support Guidance for firms

    Finalised guidance Published: 27/01/2021 Last modified: 27/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers.

  6. Financial Lives 2022 survey – people’s stories and the Consumer Duty

    Financial Lives Published: 26/07/2023 Last modified: 10/11/2023
    Read selected stories about the experiences of respondents who completed the Financial Lives 2022 survey.

  7. Financial promotions data 2023

    Data Published: 14/02/2024 Last modified: 13/03/2024
    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for 1 January 2023 to 31 December 2023.

  8. Mortgage intermediaries and authorisation forms

    New firm authorisation Published: 23/01/2023 Last modified: 23/01/2023
    You must complete the forms and supporting documents below before applying to us for authorisation.

  9. FCA bans Lee Morgan for British Steel Pension Scheme advice failings

    Press Releases Published: 28/06/2023 Last modified: 28/06/2023
    The FCA has banned Denis Lee Morgan of Pembrokeshire Mortgage Centre Limited (in liquidation) (PMC) from advising any customers on pension transfers and pension opt outs, and from holding any senior management function in a regulated firm. 

  10. Consumer Duty implementation plans

    Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
    The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed