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Showing 191 to 200 of 491 search results for aware of the needs of their vulnerable customers and should.
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Conduct risk during LIBOR transition
Questions and answers for firms on conduct risk during LIBOR transition. -
IRHP: determining the level of redress
IRHP: determining the level of redress. -
Human face of regulation
Speech by Martin Wheatley, Chief Executive, the FCA, at the London School of Economics, London -
Rent-to-own provider BrightHouse to provide over £14.8 million in redress to around 249,000 customers
Following engagement with the FCA, BrightHouse has committed to pay over £14.8 million (in the form of cash payments and balance adjustments) to 249,000 customers in respect of 384,000 agreements for lending which may not have been affordable and -
Finalised Guidance: Consumer credit and coronavirus: updated guidance for firms
This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers. -
Interpreting the data
Find out how the data the FCA requires from providers of personal and business current accounts is measured. -
Supporting consumers through tough times – priorities for credit regulation
Speech by Brian Corr, Interim Director of Retail Lending at the FCA, delivered at Credit Summit 2022 -
Operational resilience insights for insurance firms
Our rules come into force on 31 March 2022. Use these insights to review your firm’s approach and consider what actions you need to take. -
Consumer Duty: the art of the possible in a year
Speech by Sheldon Mills, FCA Executive Director of Consumers & Competition on the Consumer Duty at KPMG. -
General insurance brokers: acting for commercial customers
Understand what we expect of general insurance brokers who arrange premium finance plans.