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Showing 281 to 290 of 491 search results for aware of the needs of their vulnerable customers and should.

  1. Our expectations of firms using PacNet Group services

    News stories Published: 07/10/2016 Last modified: 07/10/2016
    We are aware that some financial services firms in the UK use payment processing services provided by companies that are part of the PacNet Group.

  2. FCA launches general insurance market study

    Press Releases Published: 31/10/2018 Last modified: 31/10/2018
    The Financial Conduct Authority (FCA) has today set out the issues it will focus on as part of a market study into how general insurance (GI) firms charge their customers for home and motor insurance.

  3. Speech: Darwin and an evolution in price discrimination

    Insight Published: 17/03/2016 Last modified: 17/02/2017
    But what are the policy considerations here? No need to protect needless consumption? ... In this stylised example the customer base is finite so there’s no advantage to offering a lower price to attract more customers.

  4. General insurance product value and coronavirus (Covid-19) Guidance – update

    Studies and reviews Multi-firm reviews Published: 25/08/2021 Last modified: 25/08/2021
    We set out the findings from our multi-firm review assessing how firms have responded to our general insurance (GI) distribution chain Guidance (further to the product governance rules implemented by the IDD) and coronavirus (Covid-19) value Guidance

  5. PPI complaints

    PPI Consumers Published: 24/02/2023 Last modified: 24/02/2023
    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

  6. Helping firms provide more support to customers making investment decisions

    Firms Published: 03/08/2023 Last modified: 30/10/2023
    Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.

  7. City Week: how regulation can help the UK lead in Fintech

    Speeches Published: 26/04/2023 Last modified: 20/03/2024
    Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Culture and Conduct Forum for the Financial Services Industry.

  8. Chief Executive speaks at APM about recent work and future challenges

    Speeches Published: 20/07/2016 Last modified: 20/07/2016
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at our 2016 Annual Public Meeting.

  9. The basic advice regime under MiFID II & IDD

    Financial advisers Published: 19/04/2018 Last modified: 16/02/2023
    The FCA explains the update that includes important information for firms selling stakeholder products using basic advice and the impact of MiFID II and IDD.

  10. Balancing regulatory objectives in the dynamic consumer credit market

    Speeches Published: 27/09/2016 Last modified: 27/09/2016
    Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, at the Future of Lending Conference.