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Firm level complaints data 2022 H1 [xlsx]
Firm level complaints data 2022 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
New appointments to the FCA Board announced
The Treasury has today confirmed the appointment of two new Non-Executive Directors to the Financial Conduct Authority (FCA) Board. -
Financial and Fiduciary Services Ltd
Financial and Fiduciary Services Ltd is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals. -
Business interruption test case: Royal & Sun Alliance Insurance Plc appeal written case [pdf]
This is the written case of Royal & Sun Alliance Insurance Plc for the appeal to the Supreme Court in the Business Interruption insurance test case. -
Aggregate complaints data: 2021 H1
This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2021, between 1 January and 30 June 2021. This includes the latest trends and analysis by product group. -
Videos: Principals and their appointed representatives in the general insurance sector
We held an event with principal firms within the general insurance sector to set out our findings and expectations following our Thematic Review (TR16/6). Below, you can view the presentations in our videos from the event. -
FCA Final Notice 2014: Castle Wildish Chartered Surveyors [pdf]
This final notice refers to breaches of PRIN 11 related to threshold conditions in the general insurance and protection sector. We imposed a withdrawal. -
The FCA publishes its Mission and Business Plan
The FCA has published its Mission, which gives firms and consumers greater clarity about how the FCA prioritises its interventions in financial markets. -
Notice of Decision 2024: Landmark Financial Resources (Mortgages) Limited [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
Business interruption insurance test case: Finalised guidance for firms [pdf]
This finalised guidance sets out the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA.