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Firm level complaints data 2019 H2 [xlsx]
Firm level complaints data 2019 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Asset management portfolio tools
This report sets out our review findings of how firms in the asset management sector selected and used risk modelling and other portfolio management tools. -
Final Notice 2018: Claims Assessor Ltd [pdf]
This final notice refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the General Insurance and Protection sector and consumer credit sector. We imposed a -
Pensions and Retirement income: our guidance for firms
The FCA's guidance for pension providers and DB transfer advisers, as the coronavirus (Covid-19) pandemic develops. -
FSCS supplementary levies for 2019/20
Find out more about the Financial Services Compensation Scheme's (FSCS) supplementary levy. -
Firm level complaints data 2019 H1 [xlsx]
Firm level complaints data 2019 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Business interruption test case: Hiscox's application to the Supreme Court for permission to appeal [pdf]
This is Hiscox's application to the Supreme Court for permission to appeal to the Supreme Court parts of the decision of the High Court in the Business Interruption insurance test case -
FCA issues its first decision under competition law
The Financial Conduct Authority (FCA) has today issued a decision which finds that 3 asset management firms breached competition law. This is the FCA’s first formal decision under its competition enforcement powers. -
FCA issues research on mortgage switching
The FCA has today released our latest research into mortgage switching and how consumers can be encouraged to seek out better deals -
Express Gifts Ltd enters into £12.5m redress scheme
Express Gifts Ltd, a direct mail order and online business with permission to sell general insurance products, has entered into an agreement with the Financial Conduct Authority (FCA) to provide £12.5m redress to approximately 330,000 customers who