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Financial Lives Survey 2017: Data Tables: Volume 20 - Custom tables [xlsx]
This volume of tables contains questions on: regulated advice, general insurance cross product holdings, gender, retirement income, switching day to day accounts. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with -
Alpha Forex Pro Limited/ Alphaforexprolimited (Clone of FCA Authorised firms)
Alpha Forex Pro Limited/ Alphaforexprolimited (Clone of FCA Authorised firms) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this -
Financial Lives January 2023: Consumer experience of the rising cost of living – the burden of bills and ways to get support
The FCA are providing selected statistics in this research note from its Financial Lives cost of living (Jan 2023) recontact survey, to give an insight into the financial situation UK adults experienced over the 6 months to January 2023. -
Financial Conduct Authority consults on changes to PPI complaint handling rules
In a statement published on 2 October 2015, the Financial Conduct Authority (FCA) stated that we would consult on introducing a deadline for making payment protection insurance (PPI) complaints, accompanied by ... FCA statement, 2 October 2015: The -
Eight weeks remaining for card security product holders to claim compensation
The scheme, AI Scheme Limited, was voluntarily set up by Affinion International Limited and 11 card issuers to provide redress to those who bought the products, which included insurance to cover ... One of the features of the card security products was -
Finalised Guidance: Cancellations and refunds: helping consumers with rights and routes to refunds [pdf]
Following the feedback received, we propose to make some additions to our final guidance which outlines our expectations for insurance and card providers when helping consumers who are trying to claim money back following a cancelled trip or event. -
Competition in the asset management industry: UK experiences, global implications
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Securities Industry and Financial Markets Association's (SIFMA) 2017 Annual Meeting. -
FCA introduces final rules on the Directory of financial services workers
The Financial Conduct Authority (FCA) has today announced the final rules on the Directory - a new public register that enables consumers, firms and other stakeholders to find information on key individuals working in financial services. -
FCA fines LBGI £90 million for failures in communications for home insurance renewals between 2009 and 2017
The FCA has fined LBGI (Lloyds Bank General Insurance Limited, St Andrew’s Insurance Plc, Lloyds Bank Insurance Services Limited and Halifax General Insurance Services Limited) £90,688,400 for failing to ensure that language contained within -
Occasional Paper No. 3: How does selling insurance as an add-on affect consumer decisions?
Occasional Paper No. 3: How does selling insurance as an add-on affect consumer decisions? ... Occasional Paper No. 3: How does selling insurance as an add-on affect consumer decisions?.