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Showing 81 to 90 of 807 search results for claiming on their insurance policies.

  1. PS20/9: General Insurance value measures reporting and publication [pdf]

    Policy statements Published: 22/09/2020 Last modified: 22/09/2020
    This policy statement sets out our final General Insurance value measures rules. This follows CP19/8 and our pilot of the publication of value measures data.
  2. PS17/3: Payment protection insurance complaints [pdf]

    Policy statements Published: 02/03/2017
    This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20.
  3. Publications

    Last modified: 19/03/2024
    Policy and guidance, corporate documents, notices and decisions, data, research and forms
  4. PS16/21: Increasing transparency and engagement at renewal in general insurance markets [pdf]

    Policy statements Published: 10/08/2016 Last modified: 16/09/2016
    In this Policy Statement we report on the main issues arising from Consultation Paper 15/41 - Increasing transparency and engagement at renewal in general insurance markets - and confirm the final rules and non-Handbook guidance.
  5. PS21/11: General insurance pricing practices – amendments [pdf]

    Policy statements Published: 18/08/2021
    PS21/11: General insurance pricing practices – amendments.
  6. Buildings insurance for leasehold properties

    Firms General insurers and insurance intermediaries Published: 30/04/2021 Last modified: 30/04/2021
    Our expectations of regulated firms when arranging and providing fair value buildings insurance for leasehold apartment buildings.
  7. FCA Final Notice 2013: Policy Administration Services Limited [pdf]

    Final notices Published: 03/07/2013 Last modified: 07/04/2015
    This final notice refers to breaches of PRIN 3 and 6 related to complaints-handling, and the unfair treatment of customers in the general insurance and protection sector. We imposed a fine.
  8. PS20/3: Signposting to travel insurance for consumers with medical conditions [pdf]

    Policy statements Published: 05/02/2020
    We are introducing new signposting rules and guidance designed to help these consumers better navigate the travel insurance market and get better outcomes.
  9. Operational Resilience

    Tasks for firms Published: 17/05/2017 Last modified: 04/03/2024
    We set out the requirements of our policy and how to report an operational disruption.
  10. Information for customers of Triton Insurance Brokers Ltd

    News stories Published: 21/02/2020 Last modified: 21/02/2020
    On 17 February 2020, the FCA removed Triton’s permission to conduct regulated business in the UK, this includes arranging insurance contracts.